Hassle-free pick-up, language choices, and a perfect trip for history lovers!
Hassle-free pick-up, language choices, and a perfect trip for history lovers!
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We enjoyed the minibus, a very small group, we were directed by a very pleasant person, everything was perfect.
View original review in French
The main problem is that we visited the Salt mine first & Not Auschwitz/ Birkanau. by the time we reached Birkinau it was too dark to see anything. it would make more sense to visit the Salt mines later when darkness doesn't matter.
The picked up was very close to our air bnb. Our guide was experienced and she gave clear explanation and very informative. We truly benefited.
It was a very insgihtful and eyeopening trip/expereince. However, the last minute changes to the travel itenirary could have been better, initially we were set to depart from Krakow at 9:00 AM, instead we were told to meet at 5:00 AM in the morning. Sure we had a good trip, however the change of timings was very inconvinient.
The driver was great, and the guide gave us a good understanding of what happened. It was a great time.
View original review in French
++ Very well done guided tour with lots of detailed information. Instructions were clear for transportation and meeting point. The two tours flowed well from the camps to the Salt Mines! -- Lots of visitors to the Auschwitz Museum on Monday morning, so we were a bit pressed for time, which didn't give us much time to reflect.
View original review in French
Really enjoyed all went smoothly except the driving! The driver was very jerky slammed on his brakes at every roundabout or when he came up behind slow moving trucks just didn't seem to judge ahead much so impossible to have a sleep on the journey, also had radio on quite loud.
Daniel out bus driver was great the boy in the salt mine tour the same unfortunately the the woman in the camp tour was dissapoing she walked too fast and when you caught up you had missed important I so you couldn't ask her eny question
The tour was an eye opening experience, as it is only when you are there that you get to see how systematic the actions were carried out there. Also, the guide -a Polish woman- was very knowledgeable and always open to answering questions, which was much appreciated.
Italian guide, meticulous explanation of everything in Auschwitz. Fair breaks and good time transfers. Only flaw that on the way back the driver dropped us off 2km from the hotel, when it was specified during the reservation that they would drop us off near our hotel since it was evening.
View original review in Italian
Very interesting places, very professional, friendly and willing guides. The drivers were very good. The tour of Auschwitz was very well organized inside the camp, and the headsets with microphones were a very good idea. One small drawback: we would have liked to have had a schedule of the day's activities beforehand. Before we got off the bus on the way back from Auschwitz, we didn't know how or when we were going to the salt mine.
View original review in French
what an extraordinary and unforgettable tour experience. truly a full day immersed in history, exploring and learning about two profoundly distinct periods of time. everything was seamless: the buses were perfectly on schedule, check-ins were hassle free, and we were thoughtfully accounted for every step of the way. no matter how far we strayed from the group, the bus waited for us, ensuring we never felt rushed. but what truly set this tour apart was our guide, Lara - an absolute gem of a person. her warmth, kindness, and genuine care for everyone made all the difference. not only was she knowledgeable, and sensitive, but she also went above and beyond to make sure we felt comfortable as we moved from location to location. she didn’t just guide us, she brought the experience to life, making every moment feel a little more special and personal. Lara is just one of those rare people who leaves an impression that lasts long after the tour ends. as an american traveling in a foreign country and not speaking the native language, this tour made everything exceptionally easy and smooth. there were no moments of confusion or uncertainty, the guidance was clear, and we always knew exactly where to be and what was happening next. every step of the journey was thoughtfully laid out, removing any of the usual stresses that come with being in a new place. by the end of the day, i didn’t just feel like a tourist... i felt connected to the history, culture, and people in a way that left me fulfilled and grateful for the experience. this tour truly delivered a sense of ease and discovery appreciated by those who are naturally more anxious. i couldn't recommend it more.
These are 2 visits that leave a lasting impression. They're well worth the detour. The 2 can be done in a day, but it's quite sporty. Day from 11am to 1pm. Plan to rest well on the buses. Remember to take your breakfast and picnic lunch with you, as well as water. The bus drivers and guides are very friendly and helpful. One big drawback: the organizers offer you the choice of meeting place and time, but in reality they don't take it into account. The day before, we received an SMS with a non-negotiable time and place. For us, it was a 20-minute walk instead of 5 minutes. And 1h30 earlier than planned!
View original review in French
Amazing experience. Our driver and guide Mr. Janek was insightful and accommodating. He made sure the trip was informative, enjoyable, and that we were prepared for both Auschwitz and the salt mine. I would recommend this tour and Mr. Janek to absolutely anyone.
The full-day offer to visit both sites is quite attractive. The company's service is well managed. However, it's a long day, with waiting times that can be quite long.
View original review in French
Everything was smooth. We were picked up in a pick up point near our hotel, went to Salt mine, enjoyed the tour there and after, went to Auschvitz, where we also had a guide who explained everything in detail, answered our questions and made everything run smoothly
Great communication from staff regarding pick up times and locations. The guide Daniel was informative and done his best to look after us all. Driver Janos kept us safe and kept to specified times. Matt Kingsland
Fantastic tours very moving st Auschwitz and Biirkenau then onto the fantastic tour of the Salt Mines,. It was a very long day as our pick up time was at 5.45am but we really enjoyed it
The guide at Auschwitz-birkenau was very professional. She recalled continously enormous amounts of historical dates, numbers and more all the time keeping us grounded with the human tragedy of it all. She varied her narrative from the large historical details to the small aspects and lived experience from the victims of nazi germany. I am very grateful for this profound insight in human evil nature, and will do my best not to forget what I have learned. Thank you.
It was everything very nicely organized. I would prefer the Salt Mine tour to be shorter, but that is a personal preference.
It was amazing, specially Daniel , nice guy. Lady driver was bit silent and strict. But Overall experience was amazing.
The tour guide Marek was brilliant. He had excellent knowledge of both Auschwitz and Berkanau and delivered in a genuine/authentic way. Give that guy a raise.
Everything was perfectly organized. Daniel excellent took care of a small problem with the name of the ticket. Excellent guides at both Auschwitz & Salt Works. Change in departure time but better because you get back earlier.
This review is translated. Show original review.
Transportation and tour were fine, we had a nice lunch and the salt mine tour is wonderful! The only thing is and I warn you... They will change the hour of the tour on the day before, depending on their needs, so be prepared! Mine was schedule for a 7h15am pick up, but we were told the day before around 5pm that we ahould be ready for a 6h25am pick up. So, make your plans accordingly to not miss Auschwitz and the salt mine, both really worthy excursions!
Nous avons très satisfait de notre journée. La visite au camp d'Auschwitz, nous l'avions réservé pour 9h et ils nous l'ont changé à 6h, ce n'était pas très sympa. Cependant, on a passé une super journée, cette visite a été très dure psychologiquement parlant mais très touchante, nous avons eu un guide très professionnel et passionné par un sujet qui est très délicat à raconter. Concernant la mine du sel, c'était un endroit fantastique, le seul point négatif est que la guide n'avait pas de microphone et donc dans certains moments du tour on entendait les autres guides, c'était un bordel. Il serait bien de leur fournir de microphones et aux visiteurs des écouteurs comme on avait fait pour la visite d'Auschwitz. À part ça c'était un journée incroyable, nous avons tellement appris et très ravis de l'avoir fait .
Go on a guided tour of the Wieliczka Salt Mine, delving into its rich mining history, salt art, and culture, with round-trip transfers from Krakow.
Go on a guided tour of the Wieliczka Salt Mine, delving into its rich mining history, salt art, and culture, with round-trip transfers from Krakow.
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It was fine. Met my expectations but did not exceed them. A lot of walking that I was not aware of and long wait time . . Glad I went
The mines are very worthwhile! The timetables were met, the bus was comfortable and the experience was well worth the money!
View original review in Portuguese
The tour was well organised, and informative. The mines themselves are breathtaking. We did get a message saying wrap up warm however it was very warm down there. The layers weren't needed, just a pain having to carrying coats etc
driver was friendly took us to our destination and back where we wanted. the guide Patricia (I think) told it very nice sometimes with a nice joke in between. She told it very interestingly.
View original review in Dutch
This was an incredible tour, to see What was created down below And of salt was really Remarkable! I would highly recommend this tour!
Our driver Janek was absolutely fantastic -wish he could have stayed with us in the Salt mines too! He was friendly, pleasant and so informative -mafe our trip.
The actual tour was fantastic and our guide was wonderful. The drivers were very unfriendly and didnt even say hello. Only one spoke to lead us to get our tickets and pass us over to the guide. The other one didn't speak at all.
It was great. Definitely worth doing. The transfer was top-notch. The guide was great and the salt mine was beautiful and very interesting. Highly recommend
View original review in French
We were blown away by bthe shear scale of the workings and the spaces created underground. Also marvelled at the engineering. Astonishing to think this was all done with hand tools until the 20th century.
Our guide was very informative and amusing. Paid attention to the needs of the group and allowed time to observe and appreciate the mine experience.
The Salt Mines are amazing. The detail in the figures and exhibits is outstanding. Our guide was very good and extremely clear in her explanations. It was certainly worth visiting. The one negative was that our booking included pick up and drop off from our hotel. We were picked up on time but the operator told us that they do not offer drop off service and this was an error by the company we bought the tour from. So we were dropped some distance from our hotel. This was disappointing.
Given the crowds, it was preferable to be accompanied by a guide. The explanations were clear and precise, and the English easily understood. Some of the rooms are sumptuous!
View original review in French
Visiting the saltmine was really a unique experience and well worth a visit. The lady who guided us was very attentive and informative and she skillfully managed a small group of Polish speaking visitors along with the larger group of English speaking. Unfortunately the hotel transfer was not good. The point we were asked to go for pick up did not have any signage at all so very confusing. The driver turned up on time but she did not speak any English. When we arrived at the salt mine we were told to go and come back to a meeting point in 20 minutes. It was very unclear where we were to meet after the tour, so we walked back to the car park and found the driver there.
My ticket experience was fine but the Salt Mine office mucked up the date and said we couldn't go but we could pick another date. We were leaving Krakow next day. I wasn't impressed and said they had to sort it. They got someone to pick us up later in the day and connect us with another tour. Squeezed in the bus going back to Krakow then someone picked us up at one of the stops and dropped us off at our hotel. Not quite what we were expecting. Actual tour was brilliant.
I had to split up our group after booking and the Customer Service reps I spoke to were really helpful and my request was met. Our van driver was terrific- he returned to pick up some of our group who went to the wrong pickup location. Our guide was lovely and knowledgeable. The mine was remarkable! Don't miss this when you visit Krakow!
Such an amazing experience, exceeded all our expectations, the sheer scale of the mining involved and the numerous attractions was very impressive. Looking forward to returning to go on the miner's tour!
Driver puck up bang on time, nice vehicle. English speaking guide Elizabeth was informative and entertaining. The mine by itself simply awesome!!
The tour was fascinating. We were in a large group, but that did not matter. The only negative was that our group of five travelling together in the minibus from Krakow did not have tickets when we tried to enter through the barrier. One of our party contacted the driver who sent them electronically.
Well organised activity , our guide was amazing and funny . It's very different but worth it, not something you get to do everyday.
Pick up good from hotel to big bus and to salt mine. Guide good,only negative was big bus dropped us off far from the hotel so we waited for van pick up,never came. I contacted driver but he said he only does the morning pick up. Would be better if he told us.
The tour guide was outstanding and the actual experience was superb but the transport was chaotic and we would recommend people find an alternative service.
From being picked up promptly and the journey to the saltmines,having the ticket and instructions of what to so ,everyone enjoyed it
The tour overall was interesting Our guide Marko had been humoresque , and knowledgeable The experience itself was a bit too crowdy, not everything was heard Only disadvantage that after visiting mines ,we hadn't free time to look for some souvenirs as our driver was waiting to get us back
Amazing and not to be missed. Tour Guide was very knowledgeable and obviously loved the Salt Mine. Whole experience with headout was brilliant, company kept us informed about the trip on a regular basis. I have used the company to book more trips in Kraków and also for our holiday in the summer. Highly recommend to anyone who is looking to book trips.
The salt mine tour was really good. Well worth visiting I will be recommending to friends and family. The tour guide was brilliant and made the tour more enjoyable.
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5% off
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Transfers between Katowice Pyrzowice Airport & Krakow City
Krakow Card
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Krakow Card
Transfers between Katowice Pyrzowice Airport & Krakow City
Krakow Card
Not worth the cost, at all
Unique thank you everything, perfect pleasant and interesting
View original review in Italian
We loved everything except the lady working at the infokrakow office didn't have any idea how to make the cards. It took her almost 30 minutes to make the cards.
Good value for money, a lot of museums and places to visit. It took more then an hour to receive the ticket. I missed the opening timing
There are actually too many attractions on the pass to even contemplating doing them all. It does not include the bigger ones like Warwel Castle , but we enjoyed the ones we were able to do . Transport system in Krakow is excellent ......but for a visitor who doesn't know it, or speak Polish, a route map when you pick up your pass would be extremely useful. Whilst there is some info on the website, not everybody is in a position to access it whilst on the move. With more information at card pick up it would definitely rate 5*
Everything exept that you need to find a Office to pick up the card
5% off
Inclusions
Krakow-Balice Airport Transfers
Krakow Card
Exclusions
Krakow Card
Krakow-Balice Airport Transfers
Krakow Card
Not worth the cost, at all
Unique thank you everything, perfect pleasant and interesting
View original review in Italian
We loved everything except the lady working at the infokrakow office didn't have any idea how to make the cards. It took her almost 30 minutes to make the cards.
Good value for money, a lot of museums and places to visit. It took more then an hour to receive the ticket. I missed the opening timing
Really friendly driver, on time. Absolutely spot on service.
There are actually too many attractions on the pass to even contemplating doing them all. It does not include the bigger ones like Warwel Castle , but we enjoyed the ones we were able to do . Transport system in Krakow is excellent ......but for a visitor who doesn't know it, or speak Polish, a route map when you pick up your pass would be extremely useful. Whilst there is some info on the website, not everybody is in a position to access it whilst on the move. With more information at card pick up it would definitely rate 5*
Everything exept that you need to find a Office to pick up the card