Book Guided Tours of Krakow

What’s not allowed

• Please note that pets, smoking, luggage or large bags are not allowed.
• Strict dress code: short skirts are not allowed.
• Large bags and backpacks are not allowed inside the museum; only bags up to 30x20x10 cm in size are permitted.
• Baby strollers are not allowed inside.

Accessibility

• This experience is not accessible by wheelchair.

Additional information

• Please expect a considerable wait time at the entrance during peak season.
• Guests may have to wait in long queues for some time before entering the camp.
• Please note that tour timings may change, even within 24 hours of the scheduled start time. Kindly check the latest timing before your experience.
• Larger bags and luggage can be stored in the cloakroom.
• Pickup times are approximate and may vary on the day of your visit. While your preferred time will be recorded, the exact schedule is confirmed one day in advance and shared via email and/or WhatsApp, so we recommend allowing some flexibility when planning your day.
• If your accommodation is outside the pickup zone, in a restricted area, or in a location with limited vehicle access, you may be asked to meet at the closest available pickup point.
• Auschwitz is a highly regulated and sensitive historical site, and there are occasions when fast-track access cannot be guaranteed due to decisions made directly by the museum authorities.

Inclusions #

• Fast-track entry to Auschwitz I & Auschwitz II–Birkenau

• Guided tour by an official English/Italian/German/French/Spanish/Polish-speaking Auschwitz-Birkenau guide (as per option selected)

• Last-minute English guided tour (as per option selected)

• Hotel pick-up (as per option selected)

• Local host

• Headsets

What to bring

• It’s recommended to wear comfortable shoes.
• Have your passport or ID ready for a seamless experience.

What's not allowed

• Strict dress code: respectful attire.
• Keep in mind that large luggage is not allowed for this experience.

Accessibility

• This experience is not wheelchair and pram/stroller accessible.

Additional information

• If your hotel is outside the pickup area or in a zone with limited access, you’ll be asked to meet at the closest convenient pickup point.
• Per Auschwitz-Birkenau Memorial and Museum policies, all participants must provide their full name and contact details when booking.
• Your youngest guests will enjoy a special children’s menu and receive delightful gifts.
• Children must be accompanied by an adult 18 or older.
• The starting time for the Auschwitz-Birkenau tour cannot be guaranteed in advance. While your preferred time will be recorded, the exact schedule is only confirmed a day before and will be shared with you through email and/or WhatsApp.

Inclusions #

• Fast-track entry to Auschwitz I & Auschwitz II–Birkenau

• Round-trip AC transfers from your hotel or the meeting point (as per option selected)

This ticket has the following options that you can choose from:

• English Guided Tour
• Italian Guided Tour
• Spanish Guided Tour
• Small Group English Guided Tour

Inclusions #

• Entry tickets

• Pick-up from the hotel or from the meeting point

• Private transport in an air-conditioned vehicle

• Lunchbox (vegetarian or non-vegetarian options available)

• Service of an experienced driver/English-speaking tour manager

• Tour with a professional guide

• Audio rental equipment

What to bring

• Wear sports shoes, as the tour involves extensive walking and descending 800 stairs.
• Wear appropriate clothing for the salt mine, where temperatures remain between 14°C and 16°C.

What's not allowed

• Bags larger than 30 x 20 x 10 cm are not permitted at Auschwitz-Birkenau.
• Bags larger than 35 x 20 x 20 cm are not permitted at the Wieliczka Salt Mine.

Additional information

• The pace and duration of the tours are determined by the Auschwitz-Birkenau Memorial visitor service and may be subject to change.
• The name on your booking must exactly match the name on your photo ID. Entry may be refused if the names do not match.
• Hotel pickup is available from central Krakow hotels. Guests staying outside this area or in restricted-access zones will be assigned the nearest possible pickup point.
• The exact pickup location and time will be provided at least one day before the tour.
• Visitors to Auschwitz-Birkenau and the Wieliczka Salt Mine may be subject to personal and bag security checks.
• Toilets located near the museum are paid facilities.

Inclusions #

• Fast-track entry into Auschwitz-Birkenau Museum
• Expert, English-speaking guide
• Walking tour

Descend into a UNESCO-listed underground world with a guided tour of the Wieliczka Salt Mine.

• Everything you get: Skip-the-line entrance and a guided tour of the Wieliczka Salt Mine, following the official tour route. A professional and licensed guide, plus insurance for peace of mind. Discover centuries-old salt chambers, chapels, and sculptures on this immersive journey.
• Why choose this: Experience one of Poland’s most treasured cultural monuments with expert commentary and access to unique underground wonders.
• Upgrades: Select variants with a guide who speaks your language, hotel or meeting-point pickup, round-trip transfers, headsets for clear audio, or a tour attendant for a seamless experience.

Inclusions #

• Guided tour of Wieliczka Salt Mine

• Expert English, French, German, Italian, Spanish, Polish, or Russian-speaking guide (as per option selected)

• Skip-the-line entry

• Tour attendant service (as per option selected)

• Round-trip hotel transfers (as per option selected)

• Meeting point pick-up (as per option selected)

Exclusions #

• Access to Miner’s Route

• Access to Graduation Tower

• Food and drinks

What to bring

• Wear comfortable shoes suitable for walking.
• Bring warm clothing, the underground temperature stays between 14°C and 16°C.

What’s not allowed

• Large bags or luggage are not permitted inside the mine.
• Items larger than 30 x 20 x 10 cm can be left on the bus (if applicable).

Accessibility

• This tour is not suitable for wheelchair users or visitors with mobility difficulties.
• Be prepared for around 800 steps in total, including 350 steps to descend into the mine.

Additional information

• The tour is not recommended for guests with claustrophobia.
• A maximum of 40 visitors are allowed per guide.
• The pace and duration of the tour are set by visitor service regulations; actual duration may vary slightly.
• Toilets are available along the route, approximately 40 and 90 minutes into the visit.
• If your child is under 150 cm, please inform the local partner in advance so a child seat can be arranged.
• Pickup times may be adjusted; you’ll be notified by the activity provider if any changes occur.
• The local partner will contact you via WhatsApp, email, or phone the day before your tour to confirm pickup details.
• For accommodations in Krakow’s Old Town or Kazimierz (restricted traffic zones), the nearest pickup point will be confirmed.
• If you are not using pickup, please meet at the UNESCO monument in front of the mine entrance.

What to bring

• It’s recommended to wear comfortable shoes.
• Have your passport or ID ready for a seamless experience.

What's not allowed

• Strict dress code: respectful attire.
• Keep in mind that flash photography, alcohol, drugs, and baby carriages are not allowed on this experience. Pack wisely!

Accessibility

• This experience is not wheelchair and pram/stroller accessible.

Additional information

• The pace and duration of the tours are determined by the memorial’s visitor service. Hence, the pick-up time/duration of the tour is subject to change.
• Note: As per the requirements of the Auschwitz-Birkenau Memorial and Museum, all participants are required to provide their full name and contact details as part of the booking. Entry may be refused if the name provided on the booking is not identical to the name on the ID provided when entering.
• The maximum size bag permitted on this tour is 30 x 20 x 10 centimeters.
• The starting time for the Auschwitz-Birkenau tour cannot be guaranteed in advance. While your preferred time will be recorded, the exact schedule is only confirmed a day before and will be shared with you through email and/or WhatsApp.
• If your accommodation is outside the pickup zone, in a restricted area, or in a location with limited vehicle access, you may be asked to meet at the closest available pickup point.

Inclusions #

• Full-day Auschwitz-Birkenau guided tour

• Fast-track entry to Auschwitz I & Auschwitz II–Birkenau

• Expert English/French/German/Italian/Spanish/Polish-speaking tour guide (as per option selected)

• Round-trip AC transfers from Krakow

• Pick-up from the hotel or a convenient meeting point

• English-speaking experienced driver

• Lunchbox (as per option selected)

• Private English guided tour (as per option selected)

• Headsets (only in the first camp)

Exclusions #

• Pick-up & drop-off from hotels located far from the center of Krakow

Experience two of Krakow’s most powerful UNESCO sites in one seamless, expertly guided day trip.

• Day out to: Auschwitz-Birkenau and Wieliczka Salt Mine, with round-trip transfers from Krakow, entry tickets, guided tours at both sites, a professional tour leader, and headsets for clear audio. Travel by air-conditioned bus and enjoy a well-organized itinerary with time to reflect and explore.
• You’ll get: Entry to Auschwitz-Birkenau and Wieliczka Salt Mine, English-speaking guides, all transfers, tour leader, and headsets.
• Auschwitz-Birkenau: Walk through the largest Nazi concentration camp, guided by an expert who shares the site’s history and stories, visiting preserved barracks and memorials.
• Wieliczka Salt Mine: Descend into a stunning underground world, discovering intricate salt-carved chambers, chapels, and sculptures with a knowledgeable local guide.
• Upgrades: Choose hotel pickup and drop-off for added convenience and a seamless start and end to your day.

Inclusions #

• Full-day Auschwitz-Birkenau & Wieliczka Salt Mine guided tour

• Entry to Auschwitz-Birkenau I & II

• Entry to the Wieliczka Salt Mine

• Expert English-speaking guide

• Hotel pickup & drop-off (option based)

• Meeting point pick-up (option based)

• Headsets

What to bring

• Carry a valid passport or ID card that matches the name on your booking for entry.
• Pack some snacks and a lunch, as meals and drinks are not included in this tour.
• Bring a student ID if you’re eligible for student discounts.

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What’s not allowed

• Large bags, luggage, or backpacks larger than 20 x 30 cm are not permitted inside the sites.
• Pets are not allowed.
• Weapons, sharp objects, alcohol, and drugs are strictly forbidden.
• Smoking is prohibited, including inside the vehicles.
• Please avoid wearing short skirts or sleeveless tops.
• Food and drinks cannot be brought into certain areas and are not included in the tour.

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Accessibility

• This tour is not suitable for wheelchair users or individuals with mobility impairments.
• Not recommended for infants under 1 year old.

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Additional information

• Pickup times may vary; the usual start is between 5am and 10am. The exact time will be confirmed by email the day before your tour.
• All participants must provide their full name and contact details exactly as shown on their ID. Entry may be denied if the booking name does not match.
• The pace and duration of the visit are set by the memorial’s visitor service and may change.
• Tours may be canceled for reasons beyond the operator’s control; in such cases, a full refund will be issued.
• Expect a long day with considerable walking and standing.

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Inclusions #

• Guided tour of Auschwitz-Birkenau

• Entry to Auschwitz-Birkenau

• Expert licensed guide (English, French, Spanish, Italian, or German)

• Pick-up from the hotel or from the nearest possible pick-up point

• Transfers by an AC minivan or minibus

• Service of an experienced driver

• Audio equipment rental

• Food: Lunchbox with ham or Cheese Sandwich or Hummus Sandwich Fruits, Chocolate

• Drinks: Water

Exclusions #

• Pick-up from the hotels located far from the center of Krakow

Get priority entry to the enamel factory where a courageous industrialist saved hundreds of Jews from persecution.

• Everything you get: Bypass ticketing lines and get access to the permanent “Kraków Under Nazi Occupation 1939-1945” exhibition, Oskar Schindler's office space and his famous 'list' chronicling each Jew he saved, interactive exhibits and personal artifacts, etc.
• Why choose this: Wait times to enter can exceed 30 minutes, especially during peak season. With your fast-track tickets, experience one of Krakow’s most moving museums without delay.
• Upgrades: Get lesser known insights and behind-the-scenes trivia with an expert guide, including commentary on the famous movie based on Oskar's life, 'Schindler's List'. Gain deeper context into the Jewish experience with a guided tour of the Jewish Ghetto. Alternatively, take a combo tour of the UNESCO-listed Wieliczka Salt Mine that's been operational for 700+ years, with transport and a professional guide.

Inclusions #

• Skip-the-line entry ticket to Schindler’s Factory

• Guided tour of Schindler’s Factory (as option selected)

• Walking tour of the Jewish Ghetto (as per option selected)

• Guided tour of Wieliczka Salt Mine with transfers (as per option selected)

Exclusions #

• Food and drinks

What to bring

• Bring a valid photo ID or passport for entry.
• Wear comfortable shoes as a fair amount of walking and stair climbing is involved.
• Bring a warm layer, especially if your tour includes the Wieliczka Salt Mine, where the temperature is around 14°C (57°F).

What’s not allowed

• Large bags and backpacks are not permitted inside the Wieliczka Salt Mine.
• Food and drinks are not allowed inside the museum or the salt mine.
• Pets are not permitted, except for registered service animals.
• Alcohol, drugs, and any form of intoxication are strictly prohibited on the premises.

Accessibility

• This experience is suitable for wheelchair users.

Additional information

• Please arrive at the meeting point at least 15 minutes before your scheduled start time; latecomers may be denied entry and no refunds will be issued.
• Children must be accompanied by an adult at all times. The tour of the factory is not recommended for children under 14 years due to the emotional intensity of the experience.
• The tour operates rain or shine.
• Lockers or a deposit area may be available onsite for your belongings.
• The salt mine, located about 14km from Krakow city centre, involves descending and ascending approximately 800 steps.

What to bring

• Wear comfortable shoes, the tour includes around 800 steps, with 350 at the beginning leading down into the mine.
• Bring warm clothing, as the underground temperature stays between 14°C and 16°C year-round, even in summer.
• Student ID is required for those booking student tickets.

What’s not allowed

• Baby strollers, carriages, and bags larger than 30 x 20 x 10 cm are not permitted inside the mine.
• Smoking or open flames are strictly prohibited.
• Alcohol and drugs are not allowed.
• Animals are not permitted, and there are no animal shelters available at the site.

Accessibility

• This tour is not suitable for wheelchair users or guests with mobility impairments.
• It is also not recommended for those with claustrophobia or heart conditions.

Additional information

• The route includes approximately 800 steps, with 350 at the start of the descent.
• Tour start times may vary based on guide availability; please plan accordingly.
• Arrive at least 15 minutes before your tour begins, meet at the designated point or by the UNESCO monument near the Salt Mine Museum.
• For pickup options, wait in your hotel lobby (by the reception) or in front of the main entrance if your accommodation has no reception.
• Guided tours are available in multiple languages, please check your ticket for details.
• The tour involves considerable walking and stair climbing; please assess your physical condition before booking.

Inclusions #

• Guided tour of Wieliczka Salt Mine

• Skip-the-line entry

• Expert English, German, Italian, French, Polish, Russian, Ukranian, or Spanish-speaking guide (as per option selected)

• Transfers from meeting point (as per option selected)

• Round-trip transfers from hotel (as per option selected)

Exclusions #

• Food and drinks