Day trips from Krakow

Brona

Dec 2024Verified booking

5/5

Picked up punctually at meeting point by local company used by Headout. Minibus comfortable. Great communication and updates on email and WhatsApp. Thermal Baths were suberb. Evening visit is great as not as busy. Could be more servers in outdoor pool bar (long queues). Suggest 2 towels - keep 1 in locker - the other gets damp going around. We ate pizzas which were delicious. Very relaxing.

Salach

Nov 2024Verified booking

5/5

OrganIzed very well. Kamil the guid was very polite smiley and very informative. We wish we had more time in the bath. We recommend this tour of course

Amanda

Nov 2024Verified booking

3/5

The actual booking process and the driver were great The actual venue itself to be honest was nice but not worth the money or all my time whilst here. To be brutally honest it is a glorified swimming pool but jacuzzi's. There are no natural spas at all. The setting is great up in the mountains but that is basically it. Big jacuzzi pools!!!

David

Oct 2024Verified booking

4/5

Head out booking simple and easy and local operator confirmed our hotel pickup the day before. The driver was excellent and guidecdid a good job. The time at Zacapane was a bit overlong as not much to do there after doing the mountain railway. The rest was good especially the thermal baths.

Ryan

Oct 2024Verified booking

5/5

Our tour guide Joanna was very knowledgeable and enthusiastic which made for a great and fun day out. Felt very chilled and relaxed and never felt rushed at any point. Would thoroughly recommend booking onto this trip

Oleksandra

Jun 2024Verified booking

5/5

This Chocholow Termal bath tour was an amazing and relaxing experience outside Krakow. Everything was very well organized, including the pickup from our Airbnb apartment close to the old town, so we didn't have to walk to the pickup point. Our guide/driver was very polite and helpful, and also gave us a couple of useful tips regarding local restaurants in Krakow. The transportation was clean and comfortable. It took us approximately 1.5 hours each direction, including a 5-minute stop for the bathroom/coffee (which was very thoughtful). The bath complex itself is pretty big, with several pools and nice areas for relaxation, a pool bar, and a lot of facilities for kids. We would highly recommend this experience and would come back next time we visit Krakow.

Daniel

May 2024Verified booking

4/5

I wasn't a fan of the thermal pools but the mountains and wodka tasting were brilliant our tour guide Krystian was very professional and informative

Alice

May 2024Verified booking

5/5

We had a fantastic day in Zakopane. Our guide Mateusz was very knowledgable about each location we visited and made it a brilliant experience. We visited several local areas in Zakopane on the way to the thermal baths and were able to try traditional cheese and vodka as well as having free time in the mountains to grab some lunch and have a go on a gravity slide. The thermal baths were very relaxing and a perfect way to end our city break.

Ryan

Mar 2024Verified booking

5/5

Excellent tour and excellent experience so happy we did it. A special shout out to our tour guide Max he was an outstanding host , very friendly and great English. He detailed every part of the trip remarkably. Would do it again in a heartbeat

Urszula

Mar 2024Verified booking

5/5

Our guide (Adam) was very knowledgable and made sure everyone had a good time, we also received many recommendations for Zakopane and Krakow. Stunning views topped up by relaxing time in thermal baths were definitely worth the price.

Ashley

Feb 2024Verified booking

4/5

Great day out, definitelt recommend going for the early morning session as by the time it got to 1pm the queue was out the door! Driver was a bit all over the place though, was texting a lot and driving was affected- but he was very polite and informative otherwise!

Chloe

Feb 2024Verified booking

4/5

The experience is amazing and Matthew was a great guide! The views are the best part they really are incredible and it's so cheap for drinks up there! Only downside is the bus is VERY small and they sell all the seats. It was very cramped I couldn't sit near my partner and couldn't even sit on the seat fully as I was squeezed on the back row with 3 other adults. This was the only downfall. But overall the best day of our holiday!

Joel

Feb 2024Verified booking

5/5

Booked last minute, 24 hours before the experience after the first experience operator had cancelled our booking due to sickness. Super easy to book and the experience was priced reasonably and competitively. The transfer was comfortable and the driver was polite, professional and informative. Would really recommend. Don’t expect to scenic views of the mountains at night. All you’ll be able to see is steam in the outside pools! But it was great fun, warm and relaxing.

Yandle

Jan 2024Verified booking

5/5

Excellent tour and the guide Adam was very prepared, you could tell he liked his job. Although I went with a group of guys in their 20's on the tour (all English speaking, because it was an English tour, and I was the only Latina included in it) I felt great thanks to the guys and the guide. Excellent tour and excellent atmosphere.

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GUSTIN

Jan 2024Verified booking

5/5

Driver and guide at the top of their game, tour program completed in its entirety and without a false note, a truly beautiful day where enjoyment and smiles are the watchwords.

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Samantha

Jan 2024Verified booking

5/5

It was perfect start to finish, the scenic was beautiful especially the mountain village and the thermal baths were an amazing end to the trip. i was even accommodated for with a new pick up/ drop off location that was closer to my hotel. Highly recommend this venture with Szczepan (the tour guide) .

Holly

Dec 2023Verified booking

5/5

It was brilliant. Great communication from the tour guide, good mini bus, just a lovely experience. Perhaps a bit more time in Zakopane town required as it was really busy so a bit of queueing but no fault to the tour company as the timings were already laid out. Absolutely stunning views from the top of the funicular. Would recommend 100%!

Ben

Dec 2024Verified booking

5/5

The activity is a must do! The spa was amazing and the town is beautiful in winter

SYED

May 2024Verified booking

4/5

The information and recommendations provided by Adam.

Joanna

May 2024Verified booking

5/5

Joanna was a fantastic guide. Friendly, enthusiastic and full of knowledge - a great day out would recommend

Handan

Jan 2024Verified booking

5/5

It was a amazing you have to do it love it you much go

tranchant

Jan 2024Verified booking

5/5

It was perfect perfect guide as described

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Sara

Dec 2024Verified booking

5/5

Ivan was a kind guide and a perfect driver. He gave us all the informations about the trip. Locations were magnificent. We loved Chocholow Thermal Baths. It was a perfect day.

Bethan

Nov 2024Verified booking

5/5

The trip was amazing from start to finish. Great contact with our guide Maciek who was friendly, professional and very informative. Nothing was too much and we were well looked after. Everything was excellent from the cheese and vodka, the trip to Zakopane and the thermal baths. It was a memorable trip made better by such a great guide Maciek. I would definitely recommend the trip and Maciek

Valentina

Mar 2024Verified booking

5/5

Absolutely must experience! Ali is not only a driver but a perfect guide ready to give us very useful directions and information! The day was perfectly organized from the cultural moment, to the enogastonomic ended with a great relaxation at the spa! I recommend anyone visiting Krakow to do this tour absolutely! Courtesy and fun are assured!!!

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Laura

Feb 2024Verified booking

5/5

It was a very complete and pleasant experience, Adam was a great guide and told us everything we needed to know about the tour, besides being a great chef and giving us a taste of the traditional cheese from Zakopane!

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Monica

Feb 2024Verified booking

5/5

We had the best time! Kuba was very attentive and explained at all points the agenda for the day. Would definitely recommend!

Hollie

Feb 2024Verified booking

5/5

The guide Kuba was very knowledgeable and got us there safely and in good time. We really enjoyed the whole day it was an amazing experience to see the mountains and snow in Zakopane. We would defo reccomend him as a guide and would reccomend the trip to anyone as it was so worth it!

Hagenbuch

Jan 2024Verified booking

5/5

Piotr picked us up on time and was an excellent, friendly and helpful driver. He ensured everything went smoothly and explained a lot to us. We can revommand the trip. Andrea and Gabriela

Sharon

Apr 2024Verified booking

5/5

Tour guide was informative & helpful & stopped at many different places

Brona

Dec 2024Verified booking

5/5

Picked up punctually at meeting point by local company used by Headout. Minibus comfortable. Great communication and updates on email and WhatsApp. Thermal Baths were suberb. Evening visit is great as not as busy. Could be more servers in outdoor pool bar (long queues). Suggest 2 towels - keep 1 in locker - the other gets damp going around. We ate pizzas which were delicious. Very relaxing.

Amanda

Nov 2024Verified booking

3/5

The actual booking process and the driver were great The actual venue itself to be honest was nice but not worth the money or all my time whilst here. To be brutally honest it is a glorified swimming pool but jacuzzi's. There are no natural spas at all. The setting is great up in the mountains but that is basically it. Big jacuzzi pools!!!

Oleksandra

Jun 2024Verified booking

5/5

This Chocholow Termal bath tour was an amazing and relaxing experience outside Krakow. Everything was very well organized, including the pickup from our Airbnb apartment close to the old town, so we didn't have to walk to the pickup point. Our guide/driver was very polite and helpful, and also gave us a couple of useful tips regarding local restaurants in Krakow. The transportation was clean and comfortable. It took us approximately 1.5 hours each direction, including a 5-minute stop for the bathroom/coffee (which was very thoughtful). The bath complex itself is pretty big, with several pools and nice areas for relaxation, a pool bar, and a lot of facilities for kids. We would highly recommend this experience and would come back next time we visit Krakow.

Oliver

May 2024Verified booking

5/5

What an amazing place. We went with 4 children of various ages it was great. The food and drinks were reasonably priced and the facilities 5star if only we had something as good in the UK.

Ashley

Feb 2024Verified booking

4/5

Great day out, definitelt recommend going for the early morning session as by the time it got to 1pm the queue was out the door! Driver was a bit all over the place though, was texting a lot and driving was affected- but he was very polite and informative otherwise!

Joel

Feb 2024Verified booking

5/5

Booked last minute, 24 hours before the experience after the first experience operator had cancelled our booking due to sickness. Super easy to book and the experience was priced reasonably and competitively. The transfer was comfortable and the driver was polite, professional and informative. Would really recommend. Don’t expect to scenic views of the mountains at night. All you’ll be able to see is steam in the outside pools! But it was great fun, warm and relaxing.

Egnaldo

Feb 2024Verified booking

5/5

Everything was perfect, I loved everything, however I had to print the tickets to entrance in Auschwitz.

Federico

Dec 2024Verified booking

4/5

Everything was very orderly, the pick-up, the punctuality, the interpreter. Everything was well organized. The only thing I didn't like is that the time in each place is short in my opinion. Places with so much history cannot be seen so quickly.

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Warren

Nov 2024Verified booking

4/5

The tour was very well organised and our driver was very good at his job. The actual visit was very somber but very informative and the lady who guided us around was most professional and informative.

Ruben

Nov 2024Verified booking

5/5

Even thought the time of the trip was changed to an earlier pick up of 6am, it was a great tour. Our guide was very knowledgeable and spoke very good English.

Tonia

Nov 2024Verified booking

5/5

Very easy to choose the tour at a time and day that suited us best. The choice of pick up locations was good too, very close to our accommodation in Krakow. The tour bus was confortable, with a good driver and he and the guide were friendly, helpful and attentive. The guide at Auschwitz was very knowledgable and helpful too.

Nov 2024Verified booking

4/5

Our guide Cyp was very friendly and helpful. On the way back we watched a movie about the liberation. The tour of Auschwitz is impressive.

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Liam

Nov 2024Verified booking

5/5

Great day the transport was well organised and the tour guide gave plenty of information. Also the guide at aushwitz was really good he was clear, gave plenty of detail and didn't rush either. Only possible improvement is maybe have a longer break during the trip instead of 10 minutes maybe 20-30 minutes, and give more time for people to look at the gift shop after the tour.

Joanna

Nov 2024Verified booking

5/5

Very nice team, great praise to the staff. The whole organization, guided tour in Auschwitz-Birkenau a very touching experience. Pick-up from the meeting point excellent, very friendly drivers. ⭐️⭐️⭐️⭐️ ⭐️

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Lacombe

Nov 2024Verified booking

5/5

It was a great experience, thanks in particular to the guides who, with their knowledge, showed us and explained all the tragic history. And the professionalism of the drivers. I highly recommend it.

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Tom

Nov 2024Verified booking

5/5

Very very hard to hear tour guide with headsets very bad quality, the tour was fantastic, the transfers was brilliant our driver was brilliant and very good at his job

Dirk

Nov 2024Verified booking

5/5

The trip to Auschwitz-Birkenau was very well coordinated and the transfer was perfect. The guide on site conveyed the history of the place very well and factually

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Carlo

Nov 2024Verified booking

4/5

Apart from a few misunderstandings about the departure time and pickup location otherwise everything was fine including the very knowledgeable guide

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RENARD

Nov 2024Verified booking

4/5

Everything was fine Except that the hotel transfer is not held We had to go to a meeting point, so we had to pay an extra cab fare.

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Kiran

Nov 2024Verified booking

4/5

Booking was easy and tickets were made readily available on the app. Communication from the tour operator was good with texts sent via WhatsApp over a week prior to the trip. I had been told via a confirmation email that my pick up spot would be the Kiss & Ride, which was all good with me. I then received a message asking for my hotel address stating I would be picked up there. The day before the event this was then changed back to the Kiss & Ride with the operator stating they couldn’t collect from my specified hotel. This wasn’t a big deal and probably not even worth mentioning! But it just felt disorganised. My pick up time was also pushed back by half an hour but based on a lot of the reviews I had read I expected this. At the Kiss & Ride were lots of people waiting for various operators; the reps weren’t all easily identifiable, eg. signs, uniforms or lanyards. Each just started calling out names so look out for whoever is emerging from the vehicles and listen in! The minibus was comfortable and the rep allocated to our group of 21 was helpful and friendly. When we arrived at the first camp we had a half an hour break before skipping the line and being introduced to our guide, Berka (more about her in a bit). We were merged with another group so must have had at least 30 people in total. This meant some trailed behind in certain areas and were listening to Berka discuss new topics whilst still viewing the former. My tip is stay as close to the guide as possible then everything remains in sync. It’s an extraordinary and unforgettable place with so much information on offer. After one hour and 40 minutes at the first camp we had a short break then were transported to Auschwitz- Birkenau. For anyone who had ordered lunch this is where it was provided. We had 10 minutes to eat before being walked to the camp where Berka met us and continued with the tour. Much of this camp isn’t accessible due the frailties of the bunkers, however this does not detract from the experience at all or make it underwhelming in any way. An hour was spent before we were transported back to Krakow. I think all but two people fell asleep. A tiring yet entirely compelling and poignant day. A strict timetable was adhered to and initially I thought the timings were a bit stingy. However, Berka’s overwhelming knowledge of the subjects presented was captivating and plentiful. She provided insight where individuals without guides would have been lacking. Her delivery was candid yet compassionate and I clung on to her every word. A quick note for those who want to add lunch to their package: don’t. It’s a highly overpriced basic roll, chocolate, fruit and water. There are cafes at both sites but whether you have enough time to purchase items and eat is another matter. I suggest taking something with you.

DALMAS

Nov 2024Verified booking

3/5

A two-hour time difference the day before the visit is annoying. The assistant spoke only in English. Difficult to understand. Driver Alex was looking at his phone while. Driving. Very dangerous. Between Auschwitz and Birkenau, two customers had to stand because there wasn't enough room. The guide was very good, but what's the point of the Polish guide who follows us around and keeps us moving? It was unpleasant.

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Nina

Nov 2024Verified booking

5/5

We did the Auschwitz Tour on 31. October 24 and it was an excellent trip. John had it all very well organised from pick-up to drop-off. Our guide Lukasz gave us so much information about the place and made it a unique and very intense experience. Thank you!

Sharon

Oct 2024Verified booking

5/5

The service was excellent. Couldn't fault the team such nice people so we could just relax. The tour itself was an experience I will never forget

carole

Oct 2024Verified booking

4/5

A very well organized visit with a captivating guide who plunged us into a dark and cruel world of history. An emotional moment that I highly recommend so that we never forget ...

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de

Oct 2024Verified booking

3/5

In terms of organization, everything needs to be reviewed. First of all, your schedule will be changed the day before, to a much earlier time. This happened to all the participants in my group, as it did to all the other groups before or after (some were changed to 6am). At the meeting point, there was no one, no sign, just everyone waiting without really knowing who or what they were. And despite having chosen a tour in French, the driver who will accompany you all day doesn't speak a word of French, yet it's he who will give you all the instructions and your "lunch" that you'll have to swallow during the 5-minute break between the 2 camps. That's why 3 groups got lost between the 2 camps to be visited. The tour is very well led by a guide who speaks good French, with helmets provided at the entrance to the camp. The tour was quick because it was so crowded, taking 3 hours to visit the 2 camps. It took us 8 hours from the pick-up point in Krakow, and we spent more time in the bus, as they use the back roads rather than the freeway.

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Jean-Bernard

Oct 2024Verified booking

3/5

Our experience with the local guide (in the camps) was very very good. We recommend this guide 200%. On the other hand, we are not at all satisfied with the guide accompanying the minibus. The latter, Charles, does not meet the customers' standards and does not respect them. He speaks English at a high speed without meeting the level of the customers who do not speak the language very well. It is difficult, if not impossible, to understand the organization without the help of other people. He allows the toilet break and then scolds because it is too long (long queue for the ladies). Finally, he refuses to turn down the air conditioning in the minibus when it was unbearably cold... this is unacceptable. This guide does not deserve his position and should be reprimanded! Thank you

Cengizhan

Oct 2024Verified booking

4/5

The Auschwitz tour guide was very knowledgeable and gave us very important information. The company only sent us an e-mail, but we would have expected them to provide more detailed information via a platform such as WhatsApp a day in advance. The minibus and travel were very comfortable.

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Delporte

Oct 2024Verified booking

5/5

The on-site guide's incredible respect, in-depth knowledge of the camp's history and sensitivity to both victims and visitors made the experience all the more memorable. He was able to explain the intricate details of life in the camp, the inhuman conditions to which the prisoners were subjected, and the poignant testimonies of the survivors.

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Solange

Oct 2024Verified booking

5/5

It was a unique and exceptional experience for life. The organization of the transfer was impeccable, the snacks were perfect and the Spanish-speaking guide, even for us Brazilians, exceeded expectations. As a suggestion, I think it would be important for the practical explanations that the driver gives, still on the bus, to have a recorded version in Spanish. All in all, I highly recommend the visit and Headout!

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Mrs

Oct 2024Verified booking

5/5

Pickup worked well. Comfortable journey. The guide was excellent. Whole day was very thought provoking and somber but would recommend.

FONTAINE

Oct 2024Verified booking

5/5

The punctuality of the transport and the friendliness of the drivers. Our French guide was perfect! The timing was perfect without feeling too fast.

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VOISIN

Oct 2024Verified booking

3/5

Hello, Overall a good experience with a few drawbacks to report. We were supposed to leave at 9:30, but the time was changed the day before to 11:30 the next day. Our meal was included in the package, so we were only able to eat at 4pm to keep up with the tour. We found that the tour was on a tight schedule. The guide wasn't in the mood. Unfortunately, the audio guides cut out or crackled at times. The meeting point in Krakow was poorly indicated on our booking papers, a photo of a meeting place which in fact isn't there, it's on the perpendicular street. Interesting visit to the heart of this tragic story, the guide's explanations were comprehensive. The bus transfers went very smoothly. Quick response time from the tour operator to guide us to the meeting point.

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