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Book Krakow Tours | Guided Tours, Combo Tours and Walking Tours in Krakow
Experience history with fast-track entry and a guide fluent in your language!
- Journey deep into history with this comprehensive guided tour of Auschwitz-Birkenau, a solemn testament to the Holocaust's horrors.
- Discover Auschwitz’s history with a guide, who recounts its past events like the 1943 prisoner resistance movement and its courageous acts of defiance.
- Dive into the past with fast-track entry to Auschwitz I and II–Birkenau, bypassing queues and immersing directly into the poignant narrative.
- Walk the path of history with visits to original barracks, gas chamber ruins and Auschwitz's main gate, making your tour hauntingly memorable.
- Enjoy the flexibility of taking the tour in your preferred language or choose a last-minute ticket to enhance your experience to suit your needs.
Experience history with fast-track entry and a guide fluent in your language!
- Journey deep into history with this comprehensive guided tour of Auschwitz-Birkenau, a solemn testament to the Holocaust's horrors.
- Discover Auschwitz’s history with a guide, who recounts its past events like the 1943 prisoner resistance movement and its courageous acts of defiance.
- Dive into the past with fast-track entry to Auschwitz I and II–Birkenau, bypassing queues and immersing directly into the poignant narrative.
- Walk the path of history with visits to original barracks, gas chamber ruins and Auschwitz's main gate, making your tour hauntingly memorable.
- Enjoy the flexibility of taking the tour in your preferred language or choose a last-minute ticket to enhance your experience to suit your needs.
Inclusions
- Fast-track entry to Auschwitz I & Auschwitz II–Birkenau
- Guided tour by an official English/Italian/German/French/Spanish/Polish-speaking Auschwitz-Birkenau guide (as per option selected)
- Last-minute English guided tour (as per option selected)
- Local host
- Headsets
- Tip: Be sure to pay attention to the photographs and personal belongings displayed in the museum. They provide a heart-wrenching glimpse into the lives of those who were imprisoned in the camp.
- Please note that pets, smoking, luggage or large bags are not allowed.
- Strict dress code: short skirts are not allowed.
- Large bags and backpacks are not allowed inside the museum; only bags up to 30x20x10 cm in size are permitted.
- Larger bags and luggage can be stored in the cloakroom.
- This experience is not accessible by wheelchair.
- Your selected pickup time is not guaranteed. In some cases, pickup may be earlier or later - please allow some flexibility and plan accordingly. Details will be shared by our local partners.
- These tickets can't be cancelled or rescheduled.
Reviews
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4.4
18,520 ratings
12.8K
3.2K
1.0K
538
1.0K
Guests from France, Spain, United Kingdom and over 73 countries have loved this experience
What our guests say
Filipe
Jun 2025Verified booking
Visiting Auschwitz-Birkenau is a deeply moving and sobering experience. It’s not a “beautiful” place in the conventional sense—nor should it be. It is a place that confronts us with the darkest chapters of human history, and reminds us of the unimaginable suffering endured by millions. Our tour was exceptionally well guided by Magdalena m. Her knowledge, sensitivity, and respectful tone were outstanding throughout the visit. She managed to convey historical facts with clarity while also capturing the emotional weight and human stories behind them. Magdalena struck the perfect balance between education and empathy—never overstepping the line into dramatization, but also never letting the gravity of the place fade. This is not a tour you “enjoy” in the traditional sense. It is a tour you carry with you. Thanks to Magdalena, we left not only informed, but emotionally connected to what we had witnessed. Her guidance made all the difference.
Seja
Jun 2025Verified booking
The tour itself was great, you can't complain. Anyone who wants to take a look should definitely book a tour to get a lot of peripheral information. It is highly recommended - we found it very interesting and heartbreaking at the same time. I just thought it was a shame that our tour was brought forward to 07:45 instead of 11:30 as booked. It was just decided and we had no other option such as choosing another day or a refund.
View original review in German
Katrina
May 2025Verified booking
I loved that we were picked up and dropped off at our hotel- the drive was nice and the van was comfy- it was an enjoyable moving experience- our tour guide was very good and he shared a lot of information- glad we booked it
Giroguy
May 2025Verified booking
The only downside was that the explanations were a little too quick, and we had the feeling that our visit had been a little rushed, which was a pity... However, we have no regrets about having taken this tour, a place to visit at least once in your life to remember the atrocities that took place there!
View original review in French
ADRIÁN
May 2025Verified booking
The arrangements they made because our visit had to be postponed to the next day due to the "march of the living" that took place on April 24. Special thanks to our guide, Miss Susan, excellent character, very good disposition, attentive and very clear in her indications.
View original review in Spanish
Ashley
May 2025Verified booking
Very informative tour, the whole experience was brilliant. Hotel pick up and drop off, key information sent through the day before the tour. Very friendly driver, highly recommend!
Adam
May 2025Verified booking
A humbling experience that was very thought provoking. The guide was excellant at conveying the life experienced as well as the horrors inflicted on the people in the camps.
pincini
May 2025Verified booking
Excellent organization down to the last detail, very nice driver. At Auschwitz audio-guided tour, then shuttle transfer to Birkenau. All very touching--recommended
View original review in Italian
Tia
May 2025Verified booking
Everything! The tour guide was amazing she shown and told us so so much! Such a sad heart breaking experience but such an eye opener
Patrick
May 2025Verified booking
Every perdon should visit Auschwitz at least once in their lives. This was my 4th. While you could never say it was enjoyable, it is an amazing experience. I thought mybprevious experiences were better, I felt my latest trip was very stream lined. Previous visits were more rugged and got a better experience of the camps. Having said that, I understand why it has changed, because of the large numbers of visitors. But I still preferred my previous visits. I would still recommend that people visit these 2 camps.
Andrea
Apr 2025Verified booking
The organization was very good. The German-speaking guide was really great. What wasn't good at all was the lunch package that we booked afterwards!!!
View original review in German
Giuseppe
Apr 2025Verified booking
Punctuality of information and service, preparation and storytelling skills of the guide. Bus transfer made in total safety.
View original review in Italian
Robert
Apr 2025Verified booking
It was insightful. No problem with bus or driver. Surely the guide speaks better english, than if speak Polish, except she kept confusing me every time she said pre-ZONErs. I couldn't figure out who this group of people were until I was farther away and barely heard her. Much to my surprise, she was actually saying PRIZoners.
MATHIE
Apr 2025Verified booking
A superb excursion, a very nice driver, a top guide, and a great group of French people. If you want to visit Auschwitz Birkenau, I highly recommend taking the tour here. We would have liked even more time on site. Thanks for everything, the price is very reasonable for what's on offer.
View original review in French
Angelina
Apr 2025Verified booking
The bus driver was extremely friendly, helpful and funny. The bus arrived at the pick-up point on time and was clean. The woman who guided us through Auschwitz I and Auschwitz-Birkenau was very knowledgeable and provided a lot of background information. She answered all our questions patiently and sensitively. All in all, a very moving and important experience!
View original review in German
Olivier
Apr 2025Verified booking
Outstanding service and guide. Our guide was very good in explaining what (unfortunately) happened in these two places.
View original review in Italian
Dupre
Jun 2025Verified booking
Friendly, professional guides. Everything is clear from the start. I recommend
View original review in French
Guillermo
May 2025Verified booking
Excellent. Unparalleled experience.
View original review in Spanish
BLOGIE
May 2025Verified booking
The guide was clear and precise and very well organized.
View original review in French
Paul
May 2025Verified booking
The guide was fantastic and very well spoken Took the time to answer any questions Very informative and helpful
Paul
May 2025Verified booking
Punctual pick up and tour times. Informative guide. A little rushed would have liked more time to absorb the moment.
Luca
May 2025Verified booking
Timely and organized service. The guide was very knowledgeable and inspiring in the visit.
View original review in Italian
Reitzer
Apr 2025Verified booking
The information provided, the transfer to the site,
View original review in French
Ricarda
Apr 2025Verified booking
Very well organized! Quick answers to questions. Very great tour!
View original review in German
Michele
Apr 2025Verified booking
Good experience, it must have been richer in detail than camp life.
View original review in Italian
Itinerary
TOTAL DURATION7 hours 30 minutes
START POINT
Krakow
Begin your journey from Krakow, a vibrant Polish city steeped in history, that blends medieval charm with modern energy. From the stunning Main Square to the historic Wawel Castle, it offers a captivating mix of culture, architecture, and tradition.
66 km
90 minutes
1
Auschwitz I
Tickets included
Explore the 22 brick barracks that once held countless Holocaust victims. Visit Block 11, a chilling prison within the camp, known for its torture chambers and the first Zyklon B gas experiments.
3.2 km
10 minutes
2
Auschwitz II-Birkenau
Tickets included
Larger than Auschwitz I, this site stands as a stark reminder of Nazi atrocities. See the infamous train tracks, all serving as a powerful reminder of the Holocaust's scale.
3 km
10 minutes
3
Memorial
Tickets included
The Memorial provides a solemn space to honor and pay respects to the victims of this tragic and harrowing period in history.
66 km
90 minutes
4
END POINT
Krakow
Hassle-free pick-up and drop-off make your Auschwitz-Birkenau visit effortless.
- Embark on a full-day guided tour of Auschwitz-Birkenau, perfect for those seeking a deep historical experience with convenient transfers from Krakow.
- With an insightful narrative from a licensed guide, available in multiple languages, enrich your understanding of history.
- Comfortable round-trip AC transfers from Krakow are included, eliminating any travel hassles and ensuring a seamless experience.
- Take a walk through Auschwitz I's brick barracks and Auschwitz II's vast concentration camp, each echoing grim tales from the past.
Hassle-free pick-up and drop-off make your Auschwitz-Birkenau visit effortless.
- Embark on a full-day guided tour of Auschwitz-Birkenau, perfect for those seeking a deep historical experience with convenient transfers from Krakow.
- With an insightful narrative from a licensed guide, available in multiple languages, enrich your understanding of history.
- Comfortable round-trip AC transfers from Krakow are included, eliminating any travel hassles and ensuring a seamless experience.
- Take a walk through Auschwitz I's brick barracks and Auschwitz II's vast concentration camp, each echoing grim tales from the past.
Inclusions
- Fast-track entry to Auschwitz I & Auschwitz II–Birkenau
- Round-trip AC transfers from the meeting point (as per option selected)
- Round-trip hotel AC transfers from Krakow (as per option selected)
- Tip: Don't miss out on visiting the blocks in the camp that are open to the public as these contain important or interesting historical information panels in Polish and English.
- Have your passport or ID ready for a seamless experience.
- Strict dress code: respectful attire.
- Keep in mind large luggage is not allowed for this experience.
- This experience is not wheelchair and pram/stroller accessible.
- Per Auschwitz-Birkenau Memorial and Museum policies, all participants must provide their full name and contact details when booking.
- Your youngest guests will enjoy a special children’s menu and receive delightful gifts.
- Children must be accompanied by an adult 18 or older.
- Your selected pickup time is not guaranteed. In some cases, pickup may be earlier or later - please allow some flexibility and plan accordingly.
- These tickets can't be cancelled or rescheduled.
Reviews
How do we collect reviews?
Snapshots from our guests
4.5
9,937 ratings
7.0K
1.9K
473
263
358
Guests from France, United Kingdom, Spain and over 66 countries have loved this experience
What our guests say
Filipe
Jun 2025Verified booking
Visiting Auschwitz-Birkenau is a deeply moving and sobering experience. It’s not a “beautiful” place in the conventional sense—nor should it be. It is a place that confronts us with the darkest chapters of human history, and reminds us of the unimaginable suffering endured by millions. Our tour was exceptionally well guided by Magdalena m. Her knowledge, sensitivity, and respectful tone were outstanding throughout the visit. She managed to convey historical facts with clarity while also capturing the emotional weight and human stories behind them. Magdalena struck the perfect balance between education and empathy—never overstepping the line into dramatization, but also never letting the gravity of the place fade. This is not a tour you “enjoy” in the traditional sense. It is a tour you carry with you. Thanks to Magdalena, we left not only informed, but emotionally connected to what we had witnessed. Her guidance made all the difference.
Katrina
May 2025Verified booking
I loved that we were picked up and dropped off at our hotel- the drive was nice and the van was comfy- it was an enjoyable moving experience- our tour guide was very good and he shared a lot of information- glad we booked it
Giroguy
May 2025Verified booking
The only downside was that the explanations were a little too quick, and we had the feeling that our visit had been a little rushed, which was a pity... However, we have no regrets about having taken this tour, a place to visit at least once in your life to remember the atrocities that took place there!
View original review in French
ADRIÁN
May 2025Verified booking
The arrangements they made because our visit had to be postponed to the next day due to the "march of the living" that took place on April 24. Special thanks to our guide, Miss Susan, excellent character, very good disposition, attentive and very clear in her indications.
View original review in Spanish
Ashley
May 2025Verified booking
Very informative tour, the whole experience was brilliant. Hotel pick up and drop off, key information sent through the day before the tour. Very friendly driver, highly recommend!
pincini
May 2025Verified booking
Excellent organization down to the last detail, very nice driver. At Auschwitz audio-guided tour, then shuttle transfer to Birkenau. All very touching--recommended
View original review in Italian
Tia
May 2025Verified booking
Everything! The tour guide was amazing she shown and told us so so much! Such a sad heart breaking experience but such an eye opener
Patrick
May 2025Verified booking
Every perdon should visit Auschwitz at least once in their lives. This was my 4th. While you could never say it was enjoyable, it is an amazing experience. I thought mybprevious experiences were better, I felt my latest trip was very stream lined. Previous visits were more rugged and got a better experience of the camps. Having said that, I understand why it has changed, because of the large numbers of visitors. But I still preferred my previous visits. I would still recommend that people visit these 2 camps.
Andrea
Apr 2025Verified booking
The organization was very good. The German-speaking guide was really great. What wasn't good at all was the lunch package that we booked afterwards!!!
View original review in German
Giuseppe
Apr 2025Verified booking
Punctuality of information and service, preparation and storytelling skills of the guide. Bus transfer made in total safety.
View original review in Italian
Robert
Apr 2025Verified booking
It was insightful. No problem with bus or driver. Surely the guide speaks better english, than if speak Polish, except she kept confusing me every time she said pre-ZONErs. I couldn't figure out who this group of people were until I was farther away and barely heard her. Much to my surprise, she was actually saying PRIZoners.
MATHIE
Apr 2025Verified booking
A superb excursion, a very nice driver, a top guide, and a great group of French people. If you want to visit Auschwitz Birkenau, I highly recommend taking the tour here. We would have liked even more time on site. Thanks for everything, the price is very reasonable for what's on offer.
View original review in French
Angelina
Apr 2025Verified booking
The bus driver was extremely friendly, helpful and funny. The bus arrived at the pick-up point on time and was clean. The woman who guided us through Auschwitz I and Auschwitz-Birkenau was very knowledgeable and provided a lot of background information. She answered all our questions patiently and sensitively. All in all, a very moving and important experience!
View original review in German
Olivier
Apr 2025Verified booking
Outstanding service and guide. Our guide was very good in explaining what (unfortunately) happened in these two places.
View original review in Italian
Guillermo
May 2025Verified booking
Excellent. Unparalleled experience.
View original review in Spanish
Paul
May 2025Verified booking
Punctual pick up and tour times. Informative guide. A little rushed would have liked more time to absorb the moment.
Luca
May 2025Verified booking
Timely and organized service. The guide was very knowledgeable and inspiring in the visit.
View original review in Italian
Reitzer
Apr 2025Verified booking
The information provided, the transfer to the site,
View original review in French
Ricarda
Apr 2025Verified booking
Very well organized! Quick answers to questions. Very great tour!
View original review in German
Peter
Jul 2025Verified booking
Perfect arranged! After a bit of a confusion where they gave us two different pick up point, it was all sorterd out via email. I recommend them!
LE
Jul 2025Verified booking
The seriousness and quality of the guide and driver. The guide explained a great deal to us, and was very knowledgeable about what we discovered in Auschwitz and Birkenau.
View original review in French
Pia
Jul 2025Verified booking
all in all, it was a memorable experience. the transfer, communication and organization were good. the staff were always very helpful if there were any questions about the tickets. the guided tour through the museum was also very informative. the surroundings speak for themselves. it was very crowded on the grounds, which meant that groups of visitors were jammed in some of the buildings. however, this may also have been due to the (polish) school vacations. this visit is a must for every visitor to krakow, or even better for every european.
View original review in German
Nicola
Jun 2025Verified booking
Everything went smoothly. Our guide on the coach was lovely and very informative. I emailed Headout with a query and received a reply promptly. Would definitely use this company again
Carole
Jun 2025Verified booking
Very nice experience. Confirmation of the RV point the day before. The driver was on time and very nice. Our French guide Kinga was very interesting. The organization was really perfect. We were picked up in Krakow and returned to our starting point. A lot of emotions during these visits. A heavy atmosphere in some places. Photos, documents, material recovered... it's all very absorbing. I'd like to thank our driver and guide for their support and for this wonderful day... despite the sites.
View original review in French
Julie
Jun 2025Verified booking
The tour was amazing and very educational. Our tour guide, Martin, was brilliant and couldn't do enough for us. Changing the pick up time to 4:30 am was ridiculous especially as we didn't get our tour until 10:00 am when the admission was actually free and we only payed for the English guide ( who also was excellent). Due to the pick up time change to 4:30 am we had to get a taxi as the pick up was a 30 minute walk from our accommodation.
Bypass long ticket queues to explore Poland’s 700-year-old Wieliczka Salt Mine with a multilingual expert-guided tour.
- Descend 800 steps to discover the 23 vast salt chambers, saline lakes, and salt chapels of this UNESCO World Heritage site with skip-the-line access and an expert guide.
- Discover the beautifully carved rock salt altars, reliefs, and historical imagery in the mine’s St. Kinga’s, St. Anthony’s, Holy Cross, and Janowice chapels.
- Admire the artistry in the intricate rock salt figurines of Casimir the Great, John Paul II, and Copernicus, hand-carved by Polish miners.
- Explore the large Stanislaw Staszic Chamber and geological exhibits at the Krakow Saltworks Museum as you walk through the 3 km underground tourist route.
- Your multilingual guide will walk you through the methods of salt extraction, mining tools, and devices, as you take a ride on a real mining elevator.
Bypass long ticket queues to explore Poland’s 700-year-old Wieliczka Salt Mine with a multilingual expert-guided tour.
- Descend 800 steps to discover the 23 vast salt chambers, saline lakes, and salt chapels of this UNESCO World Heritage site with skip-the-line access and an expert guide.
- Discover the beautifully carved rock salt altars, reliefs, and historical imagery in the mine’s St. Kinga’s, St. Anthony’s, Holy Cross, and Janowice chapels.
- Admire the artistry in the intricate rock salt figurines of Casimir the Great, John Paul II, and Copernicus, hand-carved by Polish miners.
- Explore the large Stanislaw Staszic Chamber and geological exhibits at the Krakow Saltworks Museum as you walk through the 3 km underground tourist route.
- Your multilingual guide will walk you through the methods of salt extraction, mining tools, and devices, as you take a ride on a real mining elevator.
Inclusions
- Guided tour of Wieliczka Salt Mine
- Expert English, French, German, Italian, Spanish, Polish, or Russian-speaking guide
- Skip-the-line entry to Wieliczka Salt Mine
- Access to Tourist Route
- Round-trip transfers from Krakow (based on the option selected)
- Pick-up from the meeting point or hotel (based on the option selected)
Exclusions
- Access to Miner’s Route
- Access to Graduation Tower
- Food and drinks
- Tip: Check to see if there are any sporting events, concerts, or theatrical performances being held at the mine’s largest salt chamber, which might enhance your visit.
- Due to venue restrictions, pets cannot tag along for this experience. However, guide dogs are permitted.
- This experience is not accessible by wheelchair. However, some of the underground paths on the tourist route have been modified to accommodate individuals with limited mobility.
- This experience is not suitable for people who suffer from claustrophobia.
- The temperature inside the mine remains around 14–16°C. Dress in layers for a comfortable experience.
- In exceptional cases, some of the chambers of the tourist route might be excluded from the guided tour.
- These tickets can't be cancelled or rescheduled.
Reviews
How do we collect reviews?
Snapshots from our guests
4.5
5,575 ratings
3.7K
1.2K
264
98
230
Guests from United Kingdom, France, United States and over 62 countries have loved this experience
What our guests say
Renata
Jun 2025Verified booking
This walking tour in Wieliczka was the absolute highlight of my vacation in Poland. We walked thru the beautiful salt mine and was taken through inside gorgeous gems of mine. I especially liked areas with authentic equipment. Our guide, was highly knowledgeable with an undertone of humour, which kept us in high spirts throughout the 3 hour long walk. She was such a delight. Loved her jokes and anecdotes. Such an amazing experience overall. Highly recommended.
Andreas
Jun 2025Verified booking
Our tour guide spoke excellent German, had a great sense of humor and short, concise stories to tell. many thanks for that. the individual chambers were very well designed, great lighting effects, good photo opportunities. good gastronomy, delicious coffee. despite many many people, no traffic jams.
View original review in German
Véronique
May 2025Verified booking
If you're ever in Krakow, it would be a real shame to leave without a visit to the salt mine. This centuries-old industrial enterprise has also become a highly artistic work of art. You'll come away richer for your eyes and intellect. In the attached photo, it's all salt. We recommend it!
View original review in French
Michelle
May 2025Verified booking
Superb Site – But Book Direct to Avoid Overpaying! The Wieliczka Salt Mines themselves were absolutely superb – a truly fascinating and unique experience that’s well worth a visit. The underground chapels, sculptures, and sheer scale of the mines are breathtaking, and the guided tour (which is included with the entry ticket) was informative and engaging. However, we were disappointed with the booking company we used. We paid a significantly higher price under the impression we were getting a special guided tour, only to find out that the site includes a guided tour for all visitors as standard. Had we booked directly with the salt mines, we could have saved a considerable amount of money. The experience itself is quite physically demanding – lots of walking and stairs – so wear comfortable shoes and be prepared for a bit of a workout. Despite the booking issue, we have no regrets about visiting. Just a word of advice: book directly with the salt mines to avoid unnecessary extra costs.
Susanne
May 2025Verified booking
I liked the guided tour in German very much, only with the meeting point we had some trouble, I was in Belgium with my granddaughter who speaks Polish very well and can also use the cell phone, it was not so clear where we should meet.
View original review in German
Susan
May 2025Verified booking
The booking process was easy. Whilst we found the meeting point quite easily we would have preferred a hotel pickup, but unfortunately our hotel wasn't on the list. The tour of the salt mines was fascinating and our tour guide was very knowledgeable and helpful, but we struggled to hear her. Perhaps some form of voice amplification could be used? (Similar to the one she used in the snack bar area to advise everyone in our group to assemble and move on?)
Jukka
May 2025Verified booking
It was nice to see the amasing place. Guide was great and the driver was also a good. Unfortunately the group was so big (c. 40 people), that it was impossible to hear anything, if you wete at the end of the line.
David
May 2025Verified booking
Firstly, running slightly late due to me reading the wrong street sign. The driver called and explained they were waiting, nice touch. I'd seen the mines on social media but they do not come close to the real thing. The sheer scale of the mines is jaw dropping and you only see a fraction. Our guide was very pleasant and informative, but the main thing is the mine itself. No gimmicks no hidden extras it was absolutely mind blowing and a nice touch of having a lift at the end. We also left our souvenir in the car by mistake, but our driver KONRAD went the extra mile and returned it to the office before we returned home the next day.
Monique
Apr 2025Verified booking
With a fairly large group you are led through salt mine at lightning speed. Nevertheless, still spent 3 hours on the road. Go along to the museum. You can take the elevator to the second floor.
View original review in Dutch
Thomas
Apr 2025Verified booking
The tour guide was great and very informative. It's a great experience if you don't mind walking lots of steps but you take the miners lift back up to the top. I'd advise arriving at least an hour before your tour if you wish to store luggage as there simply is not enough lockers to go around, so you will have to wait around for someone to retrieve their bags.
Tatiana
Apr 2025Verified booking
I was especially impressed by the underground church and the mechanism of raising salt to the surface! It's amazing how these people created these caves hundreds of years ago with simple tools! It was convenient to buy tickets online, the transfer was comfortable, the guide was professional, and I would gladly recommend the tour!
Patrick
Apr 2025Verified booking
Excellent very good ...bus transport excellent inside cave and guide excellent a bit rushed at the end but still a 10 all day
Mary
Apr 2025Verified booking
Who knew that salt could be so interesting? We had an amazing trip to the Wieliczka Salt Mines. Tickets are timed and you literally turn up 10 minutes or so before your time slot to meet your guide and off you go. An amazing experience with knowledgeable guides. The beauty of the place took our breath away. Just be prepared to walk. A lot! Tiring but enjoyable- we will return again one day.
Karen
Apr 2025Verified booking
This was easy to book and from start to finish it was absolutely amazing. The tour guide was informative and fun. What an amazing place. Definitely worth a visit. So much to see. We even stayed and had a drink in the cafe in the caves. After licking the walls and inhaling the healing air we were super thirsty. Thank you to all for an amazing visit 🤩 We visited from krakow and got an uber from our apartment.
MARTA
Apr 2025Verified booking
The place of course was lovely and awasome but our guide Ola was outstanding. The best. She made the tour a great experience and made the difference.
Harry
Apr 2025Verified booking
Great experience for healthy walkers; but with the amount of money you receive, having a shortened tour with a down elevator to start (perhaps 1 or 2 levels only) for slower walking persons, would increase income from families who all want to participate?
Apr 2025Verified booking
Parking nearby. Quick and easy entry. Very friendly and attentive guide with very precise explanations. Exceptional, magnificent location
View original review in French
Iain
Apr 2025Verified booking
This trip was most interesting and the guide,a young lady called,Yolanta,was absolutely spot on. She certainly knew the history of the Salt Mines and made the whole experience a brilliant day out
Carol
Apr 2025Verified booking
Great experience no long queue English tour guide who was very good. Very interesting and informative. Would definitely recommend 'Headout'
JEAN-CHRISTOPHE
Jun 2025Verified booking
Transport with driver on time, with simple explanations. Interesting mine tour
View original review in French
Joshua
Jun 2025Verified booking
Amazing ! The whole tour was class, from start to finish.
Michael
Jun 2025Verified booking
A very good guide who gave us all the important stories and information.
Elena
May 2025Verified booking
An extraordinary experience at the salt mine in Krakow – highly recommended!
Kevin
May 2025Verified booking
Excellent experience! Very informative and interesting. Our guide did a great job!
Norbert
Apr 2025Verified booking
The overall setting was perfect. And that Goethe was here too.
View original review in German
Skip the crowds and explore Schindler’s Factory at your own pace, with an optional English guide.
- Immerse yourself in a historical journey at Schindler's Factory, a beacon of humanity in a time of adversity, offering valuable insights into Krakow's past.
- Skip the crowds and dive straight in, saving valuable time to absorb the poignant history embedded within the factory walls.
- The museum, set in Schindler's original Enamel Factory, paints a vivid picture of Nazi-era Krakow, bringing the past alive through artefacts, films, and personal accounts.
- Engage with a theatrical reconstruction of Krakow's cobbled streets, a tram viewing a city film, and a labyrinth-like ghetto.
- Enhance your experience with an English-guided tour for deeper insights into exhibitions like ‘Krakow under Nazi Occupation 1939-1945,’ focusing on the Jewish community.
Skip the crowds and explore Schindler’s Factory at your own pace, with an optional English guide.
- Immerse yourself in a historical journey at Schindler's Factory, a beacon of humanity in a time of adversity, offering valuable insights into Krakow's past.
- Skip the crowds and dive straight in, saving valuable time to absorb the poignant history embedded within the factory walls.
- The museum, set in Schindler's original Enamel Factory, paints a vivid picture of Nazi-era Krakow, bringing the past alive through artefacts, films, and personal accounts.
- Engage with a theatrical reconstruction of Krakow's cobbled streets, a tram viewing a city film, and a labyrinth-like ghetto.
- Enhance your experience with an English-guided tour for deeper insights into exhibitions like ‘Krakow under Nazi Occupation 1939-1945,’ focusing on the Jewish community.
Inclusions
- Skip-the-line entry to Oskar Schindler's Factory
- English-speaking guide (as per option selected)
Exclusions
- Guided tour
- Tip: Don't miss Oskar Schindler's original desk preserved in the museum, a unique artefact from history.
- Please note that the Museum will be closed on the following dates: January 6th, January 7th, and February 4th.
- Luggage pieces and large bags are not permitted inside.
- Smoking and open fires in the mine are strictly prohibited.
- Filming and flash photography are not allowed.
- This attraction is not wheelchair/pram/stroller accessible.
- These tickets can't be cancelled or rescheduled.
Reviews
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4.6
7,740 ratings
5.2K
2.1K
228
119
114
Guests from United Kingdom, United States, Germany and over 57 countries have loved this experience
What our guests say
Martin
May 2025Verified booking
A very pretty museum with very well-presented reconstructions of scenes from life... total immersion! However, we had 3 minor drawbacks: -all in all, very little about the factory and Schindler...we expected more! -our arrival: confused! No information on where to go with our queue-cutting tickets! Little or no incantation! - French language requested: but unfortunately no French audioguide. Comments in Polish or English! So unfortunately and regrettably we were only able to look at the photos and do a few translations via Google translation! But all in all, the museum is very pretty! And a very friendly, smiling young lady was a great help.
View original review in French
Orna
May 2025Verified booking
The enterance to Schindler's factory in Kroakow was orgnized very well, we enterd on time and got hearing divice. The guide and the guidness in the museum was very good and intresting. This experience is very recomended.
Frida
May 2025Verified booking
All the installations were amazing and made you feel like you really were walking through Krakow in the 40s. Our guide was also very good, and so interesting to listen to.
Andreas
May 2025Verified booking
Good organization although it seemed clandestine, good guide who spoke very good English. She did speed here and there but she was on hour and time so understandable. It is a mustsee in Krakow
View original review in Dutch
Anita
May 2025Verified booking
Easier find our guild at the door, quick entrance, easy to hear everyone supplied ear pieces, guild knowledge while experience was engaging
Mark
Apr 2025Verified booking
It was so smooth the queues for the trip were massive, but our guide was there and we skipped the queue. She was very informative and made the trip extremely educational and thoughtful. I have already recommended the company to friends and family.
Mary
Apr 2025Verified booking
Very happy we got the tour. I was worried for a minute that we weren't going to find out guide but it was easy. The guide was right there on time. Since the museum is small, meaning the rooms are small it was a bit crowded but the guide managed for us all to hear her well. Very interesting and without a guide it would be difficult to read it all and understand the magnitude of what happened there. She pointed out many small things but important. She also tod us about the ghetto wall and we walked there oursleves. It was the last minute decison the night before to book a tour and I am very happy we did.
Ross
Jun 2025Verified booking
Well organised Well presented by Marta
Lena
Jun 2025Verified booking
The guide was very informative, and friendly
Alana
May 2025Verified booking
Fabulous museum! Related the Holocaust story in Krakow in an interesting, symbolic way.
Claudiu
May 2025Verified booking
I would have liked to see exactly how they worked there.
Kerry
May 2025Verified booking
The guide and his commentary. Museum is well thought out.
José
May 2025Verified booking
A must-see in Krakow. A large collection of images, documents and exhibition spaces.
View original review in Spanish
Antony
May 2025Verified booking
This experience is perfect for
De
May 2025Verified booking
Unbelievable good organisation
Giuseppe
May 2025Verified booking
Good information for time change received in advance; delivery to place on time
View original review in Italian
Irene
Apr 2025Verified booking
Great tour, great guide, fascinating story
Megan
Jul 2025Verified booking
The displays were very informative & done well, but there were multiple large groups with tour guides making it difficult to move at my desired pace AND making it difficult to navigate the narrow passageways in the museum.
Michael
Jul 2025Verified booking
The guide was knowledgeable and his delivery was good so all in all a good experience But the group was too big for the venue, the tour felt rushed/hurried - we would have preferred a little more time to take in each section.
Jevgēnija
Jul 2025Verified booking
Even though the tour was relatively short, it was incredibly meaningful and well-paced. The guide managed to pack a lot of historical depth into a short amount of time, and shared it all with genuine emotion and insight. I left feeling both moved and more informed. A truly memorable experience.
Frances
Jul 2025Verified booking
Ticketing experience was handled well. No problems. The guide was excellent and explained everything well. I now have a better understanding of what happened during WW11 to the Jews and the Polish people.
David
Jul 2025Verified booking
Tickets were delivered as ordered and the entry process to the museum was easy. The tour was good but some large groups made it difficult to see some of the information properly.
Renee
Jul 2025Verified booking
The skip the line with guide, was the best. The only way, in my opinion to see the factory. You learn so much. The lines outside waiting to get in make it so worth it.
Péter
Jul 2025Verified booking
I really enjoyed the tour, the guide was extremely prepared, knew many important facts besides the content in the factory.
Nichola
Jun 2025Verified booking
Our guide was really passionate and very very informative, nothing was too much trouble. I really enjoyed our tour. Apologies as I can't remember his name, but he spoke 15 languages and was an ex polish officer. He was fantastic!!
History buffs, dive into Schindler’s Factory with a guided tour in your preferred language!
- Explore the tragic history of Krakow at Schindler's Factory, uncovering the Holocaust horrors with an optional guided tour in your preferred language.
- Enter the factory and see Oskar Schindler's Enamel Factory repaint the wartime events in the city for 1.5 hours.
- Marvel at the heroic life of Oskar Schindler, and how he saved the lives of many Jewish laborers thrown into gas chambers.
- Drop by the photographer’s shop, board a tram and walk through the crowded streets of a Jewish ghetto.
- See where the events depicted in Steven Speilberg's film 'Schindler's List' occurred in the now-famous Schindler's factory.
History buffs, dive into Schindler’s Factory with a guided tour in your preferred language!
- Explore the tragic history of Krakow at Schindler's Factory, uncovering the Holocaust horrors with an optional guided tour in your preferred language.
- Enter the factory and see Oskar Schindler's Enamel Factory repaint the wartime events in the city for 1.5 hours.
- Marvel at the heroic life of Oskar Schindler, and how he saved the lives of many Jewish laborers thrown into gas chambers.
- Drop by the photographer’s shop, board a tram and walk through the crowded streets of a Jewish ghetto.
- See where the events depicted in Steven Speilberg's film 'Schindler's List' occurred in the now-famous Schindler's factory.
Inclusions
- Entry to Oskar Schindler’s Factory
- Expert English, Spanish, Italian, French, German, or Polish-speaking guide (as per option selected)
- Tip: Take a tour around the original second-floor offices used by Oskar Schindler and his secretary which are preserved and open to the public.
- This experience is wheelchair accessible.
- Please note this is a group tour with a strictly defined schedule, please, don't be late.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Reviews
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4.5
4,886 ratings
3.0K
1.6K
159
102
62
Guests from United Kingdom, United States, Germany and over 54 countries have loved this experience
What our guests say
Orna
May 2025Verified booking
The enterance to Schindler's factory in Kroakow was orgnized very well, we enterd on time and got hearing divice. The guide and the guidness in the museum was very good and intresting. This experience is very recomended.
Frida
May 2025Verified booking
All the installations were amazing and made you feel like you really were walking through Krakow in the 40s. Our guide was also very good, and so interesting to listen to.
Andreas
May 2025Verified booking
Good organization although it seemed clandestine, good guide who spoke very good English. She did speed here and there but she was on hour and time so understandable. It is a mustsee in Krakow
View original review in Dutch
Anita
May 2025Verified booking
Easier find our guild at the door, quick entrance, easy to hear everyone supplied ear pieces, guild knowledge while experience was engaging
Zarroca
Apr 2025Verified booking
It's more about the history of Krakow between 39 and 45 than the story of Mr. Schindler. Very interesting to incorporate Schindler's "little" story into the big picture. Instructive and well commented by the guide in French.
View original review in French
Mark
Apr 2025Verified booking
It was so smooth the queues for the trip were massive, but our guide was there and we skipped the queue. She was very informative and made the trip extremely educational and thoughtful. I have already recommended the company to friends and family.
Mary
Apr 2025Verified booking
Very happy we got the tour. I was worried for a minute that we weren't going to find out guide but it was easy. The guide was right there on time. Since the museum is small, meaning the rooms are small it was a bit crowded but the guide managed for us all to hear her well. Very interesting and without a guide it would be difficult to read it all and understand the magnitude of what happened there. She pointed out many small things but important. She also tod us about the ghetto wall and we walked there oursleves. It was the last minute decison the night before to book a tour and I am very happy we did.
Ross
Jun 2025Verified booking
Well organised Well presented by Marta
Lena
Jun 2025Verified booking
The guide was very informative, and friendly
Claudio
May 2025Verified booking
It has been a deep experience which cannot leave indifferent anyone. Managing of ticket: goid
Alana
May 2025Verified booking
Fabulous museum! Related the Holocaust story in Krakow in an interesting, symbolic way.
Kerry
May 2025Verified booking
The guide and his commentary. Museum is well thought out.
José
May 2025Verified booking
A must-see in Krakow. A large collection of images, documents and exhibition spaces.
View original review in Spanish
Antony
May 2025Verified booking
This experience is perfect for
HERBAUT
Apr 2025Verified booking
Superb staging of Krakow's Nazi occupation, excellently explained by our guide.
View original review in French
Irene
Apr 2025Verified booking
Great tour, great guide, fascinating story
Michael
Jul 2025Verified booking
The guide was knowledgeable and his delivery was good so all in all a good experience But the group was too big for the venue, the tour felt rushed/hurried - we would have preferred a little more time to take in each section.
Luis
Jul 2025Verified booking
It seems to me a most interesting exhibition, and the guide that has touched us, Ela, an exceptional person, transmitting with her good work what the Nazi barbarism suspended. If I had to give her a grade, it would be a 10.
View original review in Spanish
Jevgēnija
Jul 2025Verified booking
Even though the tour was relatively short, it was incredibly meaningful and well-paced. The guide managed to pack a lot of historical depth into a short amount of time, and shared it all with genuine emotion and insight. I left feeling both moved and more informed. A truly memorable experience.
Frances
Jul 2025Verified booking
Ticketing experience was handled well. No problems. The guide was excellent and explained everything well. I now have a better understanding of what happened during WW11 to the Jews and the Polish people.
Renee
Jul 2025Verified booking
The skip the line with guide, was the best. The only way, in my opinion to see the factory. You learn so much. The lines outside waiting to get in make it so worth it.
Péter
Jul 2025Verified booking
I really enjoyed the tour, the guide was extremely prepared, knew many important facts besides the content in the factory.
Nichola
Jun 2025Verified booking
Our guide was really passionate and very very informative, nothing was too much trouble. I really enjoyed our tour. Apologies as I can't remember his name, but he spoke 15 languages and was an ex polish officer. He was fantastic!!
Jonathan
Jun 2025Verified booking
Extremely well organised. Excellent tour leader who gave a comprehensive fascinating story about Krakow 's and Schindlers WW2.
David
Jun 2025Verified booking
The guide spoke too softly for the audio equipment and many in the tour had difficulty hearing her. She was informative and nice but could not hear half of what was said
Discover the salt deposits, natural landscapes, and salt sculptures on this guided tour of the Wieliczka Salt Mine from Krakow.
- Get skip-the-line access to the Wieliczka Salt Mine, a UNESCO World Heritage Site known for its 2500 salt excavations, sculptures, and rock salt deposits.
- Gain insights into mining techniques and tools, the lives of miners, and the legend of St. Kinga, with expert commentary from your guide.
- Discover intricate salt artworks dedicated to da Vinci's Last Supper, holy patrons, and secular figures like Nicolaus Copernicus.
- As you walk through 22 chambers inside the mine, find out which chamber is carved in a lump salt deposit and which one in a bedded deposit.
- Travel comfortably in an AC bus with convenient pickup and drop-off at a central meeting point in Krakow.
Discover the salt deposits, natural landscapes, and salt sculptures on this guided tour of the Wieliczka Salt Mine from Krakow.
- Get skip-the-line access to the Wieliczka Salt Mine, a UNESCO World Heritage Site known for its 2500 salt excavations, sculptures, and rock salt deposits.
- Gain insights into mining techniques and tools, the lives of miners, and the legend of St. Kinga, with expert commentary from your guide.
- Discover intricate salt artworks dedicated to da Vinci's Last Supper, holy patrons, and secular figures like Nicolaus Copernicus.
- As you walk through 22 chambers inside the mine, find out which chamber is carved in a lump salt deposit and which one in a bedded deposit.
- Travel comfortably in an AC bus with convenient pickup and drop-off at a central meeting point in Krakow.
Inclusions
- Guided tour of Wieliczka Salt Mine
- Expert English, German, Italian, French, Polish, Russian, Ukranian, or Spanish-speaking guide (based on the option selected)
- Round-trip transfers from Krakow with pick-up from the meeting point or hotel (based on the option selected)
- Tip: The mine's unique microclimate can benefit you if you have asthma or allergies, providing a therapeutic and refreshing experience.
- Gear up to take 800 stairs along the tourist route, but take the exit lift to return to the surface with ease.
- This tour is not recommended for participants with walking disabilities or claustrophobia, as the tour involves narrow spaces and significant physical effort.
- The tour is not entirely wheelchair accessible.
- Temperature inside the mine can hover between 14-16°C year-round, so wear warm clothing to stay comfortable. Comfortable footwear is also essential, as there is plenty of walking involved.
- You can carry only one hand baggage with maximum dimensions of 35cmx20cmx20cm.
- These tickets can't be cancelled or rescheduled.
Reviews
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4.7
1,069 ratings
759
280
18
5
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Guests from United Kingdom, France, United States and over 38 countries have loved this experience
What our guests say
Susan
May 2025Verified booking
The booking process was easy. Whilst we found the meeting point quite easily we would have preferred a hotel pickup, but unfortunately our hotel wasn't on the list. The tour of the salt mines was fascinating and our tour guide was very knowledgeable and helpful, but we struggled to hear her. Perhaps some form of voice amplification could be used? (Similar to the one she used in the snack bar area to advise everyone in our group to assemble and move on?)
Jukka
May 2025Verified booking
It was nice to see the amasing place. Guide was great and the driver was also a good. Unfortunately the group was so big (c. 40 people), that it was impossible to hear anything, if you wete at the end of the line.
David
May 2025Verified booking
Firstly, running slightly late due to me reading the wrong street sign. The driver called and explained they were waiting, nice touch. I'd seen the mines on social media but they do not come close to the real thing. The sheer scale of the mines is jaw dropping and you only see a fraction. Our guide was very pleasant and informative, but the main thing is the mine itself. No gimmicks no hidden extras it was absolutely mind blowing and a nice touch of having a lift at the end. We also left our souvenir in the car by mistake, but our driver KONRAD went the extra mile and returned it to the office before we returned home the next day.
Tatiana
Apr 2025Verified booking
I was especially impressed by the underground church and the mechanism of raising salt to the surface! It's amazing how these people created these caves hundreds of years ago with simple tools! It was convenient to buy tickets online, the transfer was comfortable, the guide was professional, and I would gladly recommend the tour!
Patrick
Apr 2025Verified booking
Excellent very good ...bus transport excellent inside cave and guide excellent a bit rushed at the end but still a 10 all day
MARTA
Apr 2025Verified booking
The place of course was lovely and awasome but our guide Ola was outstanding. The best. She made the tour a great experience and made the difference.
Iain
Apr 2025Verified booking
This trip was most interesting and the guide,a young lady called,Yolanta,was absolutely spot on. She certainly knew the history of the Salt Mines and made the whole experience a brilliant day out
JEAN-CHRISTOPHE
Jun 2025Verified booking
Transport with driver on time, with simple explanations. Interesting mine tour
View original review in French
Michael
Jun 2025Verified booking
A very good guide who gave us all the important stories and information.
Pradeep
Apr 2025Verified booking
A very well organised and guided tour with knowlageable guides.
Caron
Apr 2025Verified booking
Really well organised. This wasn't top of the list of things to do in Krakow but the one we enjoyed the most
Jeanette
Jun 2025Verified booking
Was so good really enjoyed it lived learning all about the mines lived the part where you put the phone under the chandelier
Irina
Jun 2025Verified booking
It was ok. A lot of walking, be prepared. But, the problem was the speed imposed probably by the mine. It was a big rush and not enough time for adimiring, for questins. The transport and the guiding were very good.
Lorraine
Jun 2025Verified booking
The guide was very good but as the headphone was in one ear only, I could hear her and then a second later the audio came through the headset. It was like continual feedback and very distracting and difficult to listen to. Also it would be good to have the option to leave the tour halfway through. It's very long .
Quinlan
Jun 2025Verified booking
Ticketing experience was great, and all information provided was detailed and clear. Driver was polite and efficient, while on-site guide was very knowledgeable. Thank you!
Jean-Louis
Jun 2025Verified booking
Shuttle arrived on time and was comfortable. Mine visit was fantastic, our guide was very efficient. Was a bit difficult to find the shuttle when exiting the mine. We also had to wait 1 hour in the shuttle for indelicate other visitors.
DEGRE
Jun 2025Verified booking
Very interesting tour with an excellent French-speaking guide and a welcome touch of humor. Everything went according to plan. The only downside was that the exit from the tour was a long way from the mini-bus pick-up point, with no signposting.
View original review in French
Heather
Jun 2025Verified booking
Fabulous tour ! Pick up straight from our hotel . Easy to follow guided tour and wow the salt mines surpassed our expectations ! Only feedback is to highlight exit is on a different street as caused lots of confusion
Manfred
Jun 2025Verified booking
The tour of the mine and the design of the paths and rooms were very good. Overall price/performance ratio not good. If you buy tickets on the spot, you only pay too much for the return trip. Nothing else was included in the service.
View original review in German
Michael
May 2025Verified booking
Daniel, our driver, was great. He texted us in the morning before the pick-up, provided great info on the drive to the salt mine, got us to the front of the line, and we enjoyed chatting with him on the way back. The salt mine was a truly unique experience, and getting to see it on the tour was amazing. Thank you!
Kirsten
May 2025Verified booking
Didn't realize all that can be done with salt, ex. flooring or sculpting. The history of the salt mine was fascinating. Be prepared for a lot of steps and walking.
Charlotte
May 2025Verified booking
Pleasant tour The driver (Matthew) picked us up at the meeting point (location given the day before via WhatsApp). We took the tour with a guide who spoke good French. Atypical place and a must-see if you come to Krakow. Then at the exit, the driver was waiting for us at the expected time, he was top notch and had a good driving style.
View original review in French
Malcolm
May 2025Verified booking
We really enjoyed this tour, even though it was not originally on our tour schedule. The tour operator was excellent both with their pre-tour communication and providing a very knowledgeable pick up driver, Leszek, who made the 40 minute drive out there and back very enjoyable. Be warned that you need to be fit enough or may consider taking a walking/hicking stick to assit you descend the 800 steps into the Mine, thankfully you take a lift to get back to the surface. The various chambers of the mine are a must see, as you are visiting a place we mining started started in the 13th Century and only stopped in 1996.
Jimmy
May 2025Verified booking
The bus arrived on time and the driver was very friendly. We got to the salt mine and the driver gave clear instructions on what to expect.
pincini
May 2025Verified booking
Very good organization of the tour with pickup directly at the hotel. Guide ( Caterina )in Italian language very nice and helpful. Mine absolutely a must see!!!
View original review in Italian
- Explore the Wawel Castle & Cathedral on a guided tour, steeped in history and brimming with artistic wonders.
- Wawel Castle is an architectural marvel that boasts a Main Court by the famed Italian Fiorentino, its eerie ceiling, adorned with countless faces, still captivates.
- Explore Zygmunt August's tapestries, Renaissance Italian art, and Europe’s largest tent collection at the Wawel Castle, a key art conservation hub.
- Visit the Wawel Cathedral, featuring the iconic Sigismund Tower, 18 chapels, and King Władysław II Jagiello's tomb, all built from brick and limestone.
- Learn how the Szczerbiec sword, was once used in Polish coronations, and more with your expert guide in your preferred language.
- Explore the Wawel Castle & Cathedral on a guided tour, steeped in history and brimming with artistic wonders.
- Wawel Castle is an architectural marvel that boasts a Main Court by the famed Italian Fiorentino, its eerie ceiling, adorned with countless faces, still captivates.
- Explore Zygmunt August's tapestries, Renaissance Italian art, and Europe’s largest tent collection at the Wawel Castle, a key art conservation hub.
- Visit the Wawel Cathedral, featuring the iconic Sigismund Tower, 18 chapels, and King Władysław II Jagiello's tomb, all built from brick and limestone.
- Learn how the Szczerbiec sword, was once used in Polish coronations, and more with your expert guide in your preferred language.
Inclusions
- 2-hour guided tour of Wawel Castle & Cathedral
- Entry to the Wawel Royal Castle
- Entry to 1 permanent exhibition in Wawel Castle (State Rooms, Royal Private Apartments, or Crown Treasury – subject to availability)
- Entry to the Wawel Cathedral
- Expert English/German/French/Spanish/Polish/Italian-speaking tour guide (as per option selected)
- Tip: Keep an eye out for the cathedral's organ. With over 3000 pipes, it's a sight to behold and even better to hear!
- Strict dress code: No shorts or sleeveless tops allowed. Knees and shoulders must be covered for both men and women. You may risk refused entry if you fail to comply with these dress requirements.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Reviews
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4.5
231 ratings
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9
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Guests from France, United Kingdom, Germany and over 27 countries have loved this experience
What our guests say
Martin
May 2025Verified booking
Ticketing experience was good, the only reason not to give a top rating was that at times the commentary audio signal broke up and also the guide didn't make sure we all kept together and we became separated at one point.
Julia
May 2025Verified booking
I loved being informed about the Castle and Cathedral from a tour guide who was so informative and passionate about what she was talking about.
MARGARET
May 2025Verified booking
The Castle and Cathedral tour was way beyond our expectations as they contain such a wealth of historic treasures and tombs of Polish nobility dating back through centuries. Our tour was all the more memorable due to the services of our guide, Kristoff (?) whose knowledge and informative presentation was outstanding.
Marta
Apr 2025Verified booking
Our guide was very knowledgeable. She explained everything to us in excellent French. She even answered our questions.
View original review in French
Mary
Apr 2025Verified booking
I am very pleased with our guide. He had a sense of humor and made it fun and intersting for us all. Glad we booked this tour. It was March and a bit cold outside. Now taht just means that we have to coe bak in the summer and explore outside. Tis place has very long and interesting history.
Manuela
May 2025Verified booking
I would recommend it because our guide really had a lot of knowledge and put a lot of feeling into the story and explanations. Very likeable 😊
View original review in German
Ms
May 2025Verified booking
The wawel castle tour was amazing. Our tour guide was excellent and his English was great. River trip was disappointing as I thought we were travelling on the gondola that's has 14 people. . Instead we were on a large boat and no guide to talk through the sites.
Grebert
May 2025Verified booking
Découverte et explications des différentes pièces du château tres bien mais guide trop speed et visite trop rapide et beaucoup trop de monde, il faudrait mieux étaler les visites, notamment dans la crypté Prix trop cher par rapport à la visite
Elisabeth
May 2025Verified booking
The tourguide was very knowledgeable and was able to present in a friendly and amusing way. It as a lot about the tapestries, despite the importance of the collection I mostly liked the stories about the kings and queens and Poland's royal history.
JAN
May 2025Verified booking
Nice guide, interesting facts about the castle and Polish history. A big problem was the quality of the sound. The guide frequently forgot to hold the microphone close to her mouth. A headset would have solved that problem.
Virlain
Apr 2025Verified booking
Our guide was interesting What wasn't great was that the visit was very, very quick because the cathedral was closed and we couldn't get back in to see for ourselves.
View original review in French
DANIELE
Jun 2025Verified booking
Fairly positive feedback-very dry explanation of the guide.
View original review in Italian
Schellens
Jun 2025Verified booking
Our guide was a well-educated historian .
luca
Jun 2025Verified booking
Very good guide, very good Italian and very kind.
View original review in Italian
Hans-Jürgen
Jun 2025Verified booking
The guide impressed with his in-depth knowledge
View original review in German
Sophie
Jun 2025Verified booking
Great tour guide - beautiful castle
Virginie
Jun 2025Verified booking
A very competent guide and a comprehensive tour.
View original review in French
CORNET
Jun 2025Verified booking
The whole family appreciated the guide's explanations and the beauty of the site. We recommend
View original review in French
Modaffari
May 2025Verified booking
the competence and kindness of the guide who was able to explain all the secrets of the wonderful Wavel Castle
View original review in Italian
Gerrit
May 2025Verified booking
* skip the line * great info * small info * great guide
Wolfgang
May 2025Verified booking
My friends and family were delighted with the atmosphere and all the rooms, but also with our tour.
View original review in German
LUCERO
May 2025Verified booking
Excellent tour ! Excellent guide
View original review in Spanish
Marco
May 2025Verified booking
Engaging place rich in history,our guide Helena is passionate exhaustive and very nice
View original review in Italian
Nathalie
May 2025Verified booking
We learned a lot about the history of the château and its past.
View original review in French
Sara
May 2025Verified booking
Eva was very very knowledgeable and friendly. Our group was 6 which was perfect.
Explore Krakow with bus rides, and upgrade for museum entry or a serene gondola ride.
- Discover Krakow with a flexible 24/48-hour hop-on hop-off pass, or choose a convertible non-stop bus journey to see the city's sights quickly.
- Hop off to explore attractions, then hop back on at any of the 13 stops, with frequent buses and unlimited rides to the city's top destinations.
- Upgrade to a 24-hour or 48-hour pass for a 30-minute gondola ride on the Vistula River and a visit to Galicia Jewish Museum's photo exhibition.
- Listen to audio guides in 7 languages with stories about sights like Oskar Schindler’s Factory and Heroes of the Ghetto Square.
- From Hotel Galaxy’s modernity to St. Lawrence’s Gothic grace, Stradom’s vibrant streets, and the bustling Railway Station, Krakow is yours to explore.
Explore Krakow with bus rides, and upgrade for museum entry or a serene gondola ride.
- Discover Krakow with a flexible 24/48-hour hop-on hop-off pass, or choose a convertible non-stop bus journey to see the city's sights quickly.
- Hop off to explore attractions, then hop back on at any of the 13 stops, with frequent buses and unlimited rides to the city's top destinations.
- Upgrade to a 24-hour or 48-hour pass for a 30-minute gondola ride on the Vistula River and a visit to Galicia Jewish Museum's photo exhibition.
- Listen to audio guides in 7 languages with stories about sights like Oskar Schindler’s Factory and Heroes of the Ghetto Square.
- From Hotel Galaxy’s modernity to St. Lawrence’s Gothic grace, Stradom’s vibrant streets, and the bustling Railway Station, Krakow is yours to explore.
Inclusions
- One-loop or 24/48-hour unlimited hop-on hop-off pass (based on option selected)
- Entry to Galicia Jewish Museum (based on option selected)
- 30-minute historical gondola boat ride (based on option selected)
- Audio guide in Spanish, English, French, German, Italian, Polish & Russian (on the bus)
- Free WiFi & headphones (on the bus)
Please click here for the detailed route map and here for the timetable.
You can join the tour at any stop and hop on and off for the duration of your ticket.
Schedule
- First bus: 10:05am from stop #1 Hotel Galaxy
- Last bus: 4:30pm from stop #1 Hotel Galaxy (4:30pm on Fri, Sat & Sun)
- Frequency: Approx. 50-75 minutes
- Popular stops: Wawel Castle, the Kosciuszko Mound & Heroes of the Ghetto Square.
- The bus is accessible by wheelchair and pram/strollers.
- Your guide dogs are welcome onboard the bus.
- Baggage is allowed onboard the bus.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Reviews
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3.2
139 ratings
31
37
27
20
24
Guests from United Kingdom, Finland, Israel and over 25 countries have loved this experience
What our guests say
Victoria
Jun 2025Verified booking
Such a great day to experience Krakow. We did the whole route then decided where we want to get off. Love the boat ride which was included in the ticket price. Bus stop locations are easy to locate you go by street name and the property number given. Definitely recommend
Elliot
Jun 2025Verified booking
The tour was thorough and incredibly informative. It was definitely the most detailed and varied tour of this kind that I've been on. The staff were also fantastic.
Torsten
Jun 2025Verified booking
Thank you very much for the informative tour. There were four of us and we really enjoyed the trip. We spent a good 90 minutes criss-crossing Krakow. We passed all the important points and got a nice, quick overview of the city and the sights.
View original review in German
Gary
Jun 2025Verified booking
My wife & I have used hop on hop off buses in various cities in Europe and Asia, unfortunately WOW fell short of these other services. Firstly after buying the tickets it wasn't clear what the route and pick up locations were, as we were not given a link to the website. Unfortunately the commentary on the bus was out of step with the route, it also lacked details of many buildings and districts we passed. As an example were expecting the bus to pass by Schindler's factory, but didn't , and we had to be quick to realise that we were at the stop to allow us to walk to the factory. I would have also expected to have driven passed the Jewish quarter and the ghetto, but it wasn't clear if we did either. We first of sat on the rear of the bus but had to move as one of the forward rows as the headset point didn't work. The bus did also see to be in rush, so buildings and locations came and went too quickly to be able to see them. Finally the bus stops on the route are not clearly marked with a red sign to match the WOW hop on hop off service.
Morten
Apr 2025Verified booking
It was an okey tour. A bit difficult to find the different stops the first time. The information was interresting. All in all good value for money
Monica
Apr 2025Verified booking
I liked the bussrout, we did see a lot, in a short timespand. And we could get of, and on on the stops we wanted. BUT, the busstopps on the rout should be marked way much better!!! Hard to find the right place on the street.
Jose
Apr 2025Verified booking
The stops are inexistently indicated. You have to look for them and pray to find them. In the audio guide, 85% was music, which made you not want to listen to it.
View original review in Spanish
Charlotta
Apr 2025Verified booking
In the first bus it was very noisy and it was hard to hear the guide. We switched busses an the secon vas more comfortable.
Anja
Jun 2025Verified booking
No disinfection of the headsets after changing. The headsets were immediately passed on to the next guest.
View original review in German
Kathy
May 2025Verified booking
Not enough points to stop and see the sights
Teddy
May 2025Verified booking
Friendly guides The tour
View original review in French
Keith
May 2025Verified booking
Interesting tour but some poor roads drowned out the audio A good way of seeing plenty of Krakow.
Eduardo
May 2025Verified booking
Places in the city. Beautiful.
Katrin
Jul 2025Verified booking
Alexander
Jun 2025Verified booking
Alexander
Jun 2025Verified booking
Ismo
Jun 2025Verified booking
Leny
Jun 2025Verified booking
Philipp
May 2025Verified booking
Andris
May 2025Verified booking
Edita
May 2025Verified booking
Anna
May 2025Verified booking
Keith
May 2025Verified booking
Aija
May 2025Verified booking
lea
May 2025Verified booking
Itinerary
TOTAL DURATION3 hours
1
Oskar Schindler’s Factory
Tickets included
Oskar Schindler's factory in Krakow, Poland, is a poignant museum commemorating the Holocaust. An enamelware and munitions plant during World War II. Explore the stories of bravery, survival, and tragedy woven into the fabric of this historic landmark, with a guide fluent in your preferred language.
Passes by
Jewish Ghetto
2
Kazimierz (as per option selected)
Free Admission
Enhance your visit with a guided tour of Kazimierz, the historic Jewish quarter. With centuries-old synagogues, vibrant cafes, and charming shops, this district beautifully blends history and modernity.
4
END POINT
Krakow
Visit Schindler's Factory and take a guided walking tour of the Jewish Ghetto—all in one trip!
- Explore Krakow's WWII history with a guided tour of Schindler's Factory, the Jewish Ghetto, and more, with expert narration in your preferred language.
- Your guide will share the story of the Jewish ghetto, from forced relocation and starvation to resistance and defiance against the Nazis.
- Step into Schindler's Factory Museum, where photos, documents, and personal stories bring WWII to life, with original artifacts and immersive exhibits.
- See the preserved remnants of the Jewish ghetto wall, the 'Under the Eagle' pharmacy, and the 68-chair monument during your visit to the Jewish ghetto
- Upgrade your experience as you stroll through Kazimierz, Krakow’s Jewish district, with cobblestone streets, ancient synagogues, cafes, and vibrant shops.
Visit Schindler's Factory and take a guided walking tour of the Jewish Ghetto—all in one trip!
- Explore Krakow's WWII history with a guided tour of Schindler's Factory, the Jewish Ghetto, and more, with expert narration in your preferred language.
- Your guide will share the story of the Jewish ghetto, from forced relocation and starvation to resistance and defiance against the Nazis.
- Step into Schindler's Factory Museum, where photos, documents, and personal stories bring WWII to life, with original artifacts and immersive exhibits.
- See the preserved remnants of the Jewish ghetto wall, the 'Under the Eagle' pharmacy, and the 68-chair monument during your visit to the Jewish ghetto
- Upgrade your experience as you stroll through Kazimierz, Krakow’s Jewish district, with cobblestone streets, ancient synagogues, cafes, and vibrant shops.
Inclusions
- Guided tour of Schindler's Factory, Kazimierz & Jewish ghetto
- Entry to Schindler's Factory Museum
- Professional English, Spanish, French or German-speaking guide (as per option selected)
- Guided walking tour of Kazimierz (as per option selected)
- Tip: Don't miss the Heroes' Square in the Jewish Ghetto, a poignant reminder of the Holocaust. Also, explore the unique street art in Kazimierz district.
- Due to limited space, please avoid bringing unnecessary items or luggage to the museum.
- Please note, that this is a group tour, so kindly ensure you arrive on time.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Reviews
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4.6
302 ratings
221
61
11
6
3
Guests from United Kingdom, France, United States and over 24 countries have loved this experience
What our guests say
Brian
Jun 2025Verified booking
Our guide was Phil and he was excellent. Good explanations. Useful anecdotes and advice. Walk was fascinating and Oskar Schindler exhibition was excellent. Would strongly recommend.
Verstraete
Apr 2025Verified booking
The meeting point, the explanations, the guide and the places visited
View original review in French
Keith
Jun 2025Verified booking
Walking tour seemed inconsistent - rushed in some areas and repetitious in others. Spent too long walking round and round the same area of Kazimierz with little new information. Lots to see in the Schindler Factory but limited time available. Factory was history of the war rather than a detailed history of Schlinder and his exploits.
Elena-Maria
Jun 2025Verified booking
Hi! The tour was very good, Alice was a wonderfull tour guide and really made this experience great. I would take her tours anytime ❤️
AVIGNON
May 2025Verified booking
INTERESTING DISCOVERY OF THE SITE IN RELATION TO THE HISTORY OF KRAKOW AND THE JEWS DURING THE WAR. VERY KNOWLEDGEABLE GUIDE
View original review in French
Catherine
May 2025Verified booking
The organization and the guide were perfect. Only one drawback: groups of more than 20 people in narrow rooms, so that we lost track of what the guide was describing and what we were seeing. A real shame.
View original review in French
John
May 2025Verified booking
The guide (I believe his name was Felip) was absolutely brilliant. Knowledgeable, patient and very easy to listen to. Would thoroughly recommend.
Tong
May 2025Verified booking
Extremely Disappointing Tour – Not Worth the Money I had high expectations for the walking tour of Oskar Schindler’s Enamel Factory, but it turned out to be a frustrating and disappointing experience. The wired headsets provided were of very poor quality – the audio kept cutting out and I could barely hear anything the guide was saying. On top of that, the group was far too large, making it impossible to get close enough to the guide to hear them directly either. The time slots between groups were way too close. We were constantly too near the group ahead of us, and the group behind us kept catching up. As a result, there was no opportunity to stop, absorb, or read any of the exhibition content on our own. The whole tour felt rushed and overcrowded, which really took away from what should have been a powerful and reflective experience. We paid PLN 53.18 per person for this tour, and frankly, it was not worth it. I’m very disappointed and would like to request a refund or some form of compensation for this poorly organized and underwhelming experience.
Monika
May 2025Verified booking
Great guide Bartłomiej was extremely knowledgeable the only minus was the ghetto tour not well organized we stood outside not know wing where to go and when he will be back
Andrew
Apr 2025Verified booking
The person leading the outing was superb. She was very knowledgeable and, when one of the party had a fall, she took charge of this impeccably.
Arjan
Apr 2025Verified booking
Great arrangements all round. Emails were responded to quickly and clearly. The tour itself was also clear and well arranged. Nice tour guide, Robin was not there, we had David.
View original review in Dutch
Marx
Apr 2025Verified booking
A very high quality guided tour, with a guide who has a marvellous command of French and is remarkably punctual. The explanations were really interesting, constructive and comprehensive.
View original review in French
Kimberly
Apr 2025Verified booking
Helen was very informative. I wasn't feeling well and she looked after me. Very sweet of her. I left before I went on the Ghetto part of the tour.
Troy
Apr 2025Verified booking
Our guide was GREAT ! The Schindler factory did feel a bit rushed (limited space, and lots of your groups) you do not get a chance to see all the exhibits.
Frédéric
Jul 2025Verified booking
Excellent guide. A little too many people (group of 25)
View original review in French
Holger
Jul 2025Verified booking
The tour guide was excellent. Very committed and really wanted to convey something to us. We were thrilled.
View original review in German
Carol
Jun 2025Verified booking
Bart our guide was knowledgeable, efficient and friendly , well organised.
Piednoir
Jun 2025Verified booking
A very interesting visit that retraces the history of Poland from 39 to 45.
View original review in French
BESSEMS,
Jun 2025Verified booking
Thanks ms Ewa for your 4 hours guided tour through Kasimierz, the Jewish ghetto and Schindler's factory !
Hörlesberger
Jun 2025Verified booking
Excellent and competent management, very good preparation
View original review in German
Anja
May 2025Verified booking
The lady who gave the tour was able to tell us a lot.
View original review in German
Jayne
May 2025Verified booking
Very informative. Guide answered our questions. Wonderful tour
Paul
May 2025Verified booking
Our tour guide was very knowledgeable and made the tour interesting.
Luis
May 2025Verified booking
Punctuality and knowledge of the guide and easy exposure
View original review in Spanish
David
May 2025Verified booking
Great and knowledgeable guide, very interesting
Explore Kraków’s top museums and sites with a single convenient city pass.
- Everything you get: Entry to top attractions including Schindler’s Factory, Rynek Underground Museum, and Kościuszko Mound, plus unlimited public transport across the city. Enjoy the flexibility of 1, 2, or 3-day access, with unlimited public transport helping you get around the city with ease.
- Why choose this: Skip the hassle of buying individual tickets and save both time and money with one easy pass that covers entry to 36 top Kraków attractions.
Explore Kraków’s top museums and sites with a single convenient city pass.
- Everything you get: Entry to top attractions including Schindler’s Factory, Rynek Underground Museum, and Kościuszko Mound, plus unlimited public transport across the city. Enjoy the flexibility of 1, 2, or 3-day access, with unlimited public transport helping you get around the city with ease.
- Why choose this: Skip the hassle of buying individual tickets and save both time and money with one easy pass that covers entry to 36 top Kraków attractions.
Inclusions
- Validity: 1/2/3 days
- Access to 36 Kraków Museums
- Unlimited access to Kraków’s public transportation network for 1/2/3 days (based on option selected)
Access to:
- Museums and art galleries: Schindler’s Factory, Polish Aviation Museum, the Princes Czartoryski Museum, & more
- Historical sites: City Defence Walls, Pomorska Street, the Krzysztofory Palace, & more
- Cultural sites: Kościuszko Mound, Nowa Huta Museum, Legends of Cracow, & more
- Public squares: Main Market Square Underground, Town Hall Tower, & more
- Jewish Heritage sites: Galicja Jewish Museum, the Old Synagogue, & more
- Get all details here.
- The Kraków Card includes unlimited day and night access to trams and buses, so you can ride to the airport or even take a trip to Wieliczka with no extra cost.
- Many museums in Kraków are accessible to wheelchair users. The National Museum features interior and exterior lifts, wheelchair platforms, and portable support rails, while MOCAK ensures step-free access with wide doorways and accessible restrooms.
- Most exhibitions close entry 90 minutes before closing time, so arrive early to avoid missing out.
- Always check the museum’s opening hours before you go; most museums are closed on Mondays or follow varying schedules.
- After booking, you’ll receive a voucher by email.
- Show your mobile voucher and a photo ID at a pickup point to collect and activate your Kraków Card. You can pick up your card at Krakville Tours, Sienna 17, open daily from 10am to 7pm.
- The pass is valid for 1, 2, or 3 days, depending on the option you choose.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Reviews
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Snapshots from our guests
3.5
57 ratings
16
17
9
7
8
Guests from Germany, United States, Italy and over 16 countries have loved this experience
What our guests say
Heinz
May 2025Verified booking
The number of museums, so you can also see things that you wouldn't have had on your agenda and then experience one or two positive surprises. The Krakow Underground and the Archaeological Museum are particularly well prepared! to improve: Some of the museums did not know whether they were included in the pass or not. The code reading machines often didn't work, the staff often didn't know how to use them outside the norm. They didn't know that you can switch the long device to a different mode that can also read QR codes and not the usual barcodes! That's why I had to argue at almost every museum, the worst was at Schindler's Factory (which is generally very poorly organized and structured!) In the end, with effort, explanation and friendly conversation, we got in everywhere we wanted to go. It would therefore be important to provide the barcode as well as the QR code! Also a small digital folder with the museums that are included, as otherwise you often get lost and then don't go there again!
View original review in German
Susanne
May 2025Verified booking
The fact that I was able to visit various lakes and use the public transportation system
View original review in German
Karen
Jun 2025Verified booking
Aneta
Jun 2025Verified booking
Adrian
Jun 2025Verified booking
Frank
May 2025Verified booking
Serdar
May 2025Verified booking
Thomas
Apr 2025Verified booking
Maria
Apr 2025Verified booking
Viorel
May 2025Verified booking
Nothing
Bart
Jul 2025Verified booking
There was only 1 possible pick up pount for the Krakow Card. Here the card was not in stock at any time. Despite repeated attempts, I never received the card I paid for. So I had to pay all the museums individually again :( . Therefore, paying for a service I never received, I can only judge poorly.
View original review in Dutch
Lori
May 2025Verified booking
I did not realize when I purchased the tickets that the location for ticket pick up was different than the location. When I asked for an immediate refund, I was rejected, but the reservation I purchased was completely UNUSABLE! I do NOT recommend this company Headout for any transactions!!!!
Luca
May 2025Verified booking
At last Moment without previous warning two Museum barbican and the Wall where closed 4 hours before the right time It where closed 2 pm instead of 6 pm the day of sunday therefore i was enable tò visit this places
Robert
May 2025Verified booking
Access to a few of the museums but we did not get our moneys worth at all !
Renata
May 2025Verified booking
Katarina
Apr 2025Verified booking
THEODORA
Mar 2025Verified booking
Omar
Feb 2025Verified booking
I spent over 30 euros in a ticket I did not use, manage for another day was not possible, cancelling was not possible. Customer service not available just a chat bot. It was never clear that was not the ticket to enter de museums, when arriving I got rejected in the entrance so I had to buy an extra ticket. Nobody from headout staff or agency was near by.
William
Oct 2024Verified booking
Not worth the cost, at all
Ricardo
Dec 2024Verified booking
SERENA
Dec 2024Verified booking
Titus
Dec 2024Verified booking
REY
Nov 2024Verified booking
Marco
Sep 2024Verified booking
Unique thank you everything, perfect pleasant and interesting
View original review in Italian
Barbara
Sep 2024Verified booking
KrakowKrakow Tours